Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

4.0 Rating 207 Reviews

71 %

of reviewers recommend Donna Bella Hair

4.0

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the updated website. However, I’m disappointed in learning your company is doing away with the sale of the flat tip extensions!”

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Posted 2 months ago

“Website is horrific to use. Ordered incorrect hair due to the constant back and forth of not being able to view products, inability to remove things, not able to see complete order when finalizing payment. It’s awful, recent changes made to website made it worse.”

Helpful Report

Posted 3 months ago

Hello Martha, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“Exellent services. I always use the Donna Bella hairs because they look very natural and produce an abudant hair.”

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Posted 3 months ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 3 months ago

“Well, I haven’t gotten my product yet and immediately reached out through phone and email and still have not gotten a response. It’s sending me wrong items and now I’m going to have to wait even longer to get the correct ones.”

Helpful Report

Posted 3 months ago

Hello Erica, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Beautiful quality hair. Been wearing my taxes in for about a year now. I love this product.”

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Posted 3 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 3 months ago

“I had an incredibly disappointing experience with Donna Bella hair extensions. After following all the proper procedures, I ended up with painful, itchy red bumps on my scalp during the removal process. Despite providing evidence of the issue, including a video, they denied my refund request. I've been wearing hair extensions for over 10 years and have never encountered such a terrible reaction. The quality of these extensions was far below what I expected, especially for the price, and their lack of customer support and refusal to take responsibility only made things worse. I would not recommend Donna Bella to anyone looking for quality hair extensions or reliable service.”

Helpful Report

Posted 3 months ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“great experience.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Unfortunately I haven’t received my package so I can’t say how the hair is. FedEx has been withholding it with no updates. I had to reorder hair to get it in time for my client :( disappointed in fedex”

Helpful Report

Posted 3 months ago

Hello Taylor, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Hair matted after 2 weeks”

Helpful Report

Posted 3 months ago

Hello Elizabeth, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“My order got canceled.”

Helpful Report

Posted 3 months ago

Hello Julie, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Not nearly enough hair for what I'm paying. I would not have purchased if I'd known the bundles were so small”

Helpful Report

Posted 3 months ago

Hello Lisa, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Great alwaus”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Hair feels more course than hair I have purchased in the past.”

Helpful Report

Posted 3 months ago

Hello Beautiful! Thank you for your feedback! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 3 months ago

“I ordered over the phone - my first time. The color was not what I was expecting - a little too dark. I used one pack to see how it would look.. I need to return on pack and reorder a lighter color. the quality is nice.”

Helpful Report

Posted 3 months ago

Hello Beautiful! Thank you your feedback! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 3 months ago

“I have had so many compliments!! I have been so surprised how naturally beautiful my extensions are! Thank you guys so much keep up the good work!”

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Posted 3 months ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!

Posted 3 months ago

“Very good product”

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Posted 3 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Great quality hair, will definitely purchase again”

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Posted 3 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Beautiful color!!”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Love the color selections of hair!”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Personally I have very thin, fine hair and with only a half a pack of sew in extensions I feel confident with my hair again. Everybody always compliments that they love my hair and would have had no idea they were extensions unless I told them they were Donna Bella sew in extensions. I love to have fun colors and pink in my hair and these extensions help me do that while keeping my hair healthy!”

Helpful Report

Posted 3 months ago

Donna Bella Hair is rated 4.0 based on 207 reviews