Doors of Distinction Reviews

Name: Doors of Distinction
Address: 63-91 Cobham RoadFerndown Industrial Estate, Wimborne
Rating: 4.58

4.6 Rating 295 Reviews

90 %

of reviewers recommend Doors of Distinction

Company Reviews

Questions

Metrics

4.6

Based on 295 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01202 872211

Email:

tracey@doorsofdistinction.co.uk

Location:

63-91 Cobham RoadFerndown Industrial Estate
Wimborne
BH21 7QF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks. Very fast delivery of Palmermo doors. Fitted today and they are lovely, very happy and would recommend. Great communication. Thanks again.”

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Posted 4 years ago

“Good efficient service and the door arrived well within the stated time.”

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Posted 1 week ago

“Absolute ignorance. I have paid for products of which there are still 3 doors outstanding. I was advised that they would be in stock around the 14th December. It is now the 20th and after sending enquiry I find you are closed until the new year. It is rude and poor service that no one could let me have an update on my delivery.”

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Posted 1 month ago

“Colin Clews was very helpful and answered all my questions with knowledge and speed. Thank you Colin for making it so easy to place an order with Doors of Distinction.”

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Posted 1 month ago

“This is our second major house refurb in 8 years. We used DOD Bournemouth showroom for our first order and we have used Colin at the Exeter showroom this time. Last time we bought a sample door online from a competitor and the quality was rubbish. Visiting the showroom meant we were able to inspect style and quality and hence we went to them again. At both showrooms the selection is excellent, the advice given most helpful and the price just right. I would happily recommend either branch”

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Posted 1 month ago

Thank you for your review! We love hearing how our showrooms and knowledeagable staff help people through their door buying journey!

Posted 1 month ago

“Adviser had Great wealth of knowledge, advised of what product I required and which doors to choose. Thank you again.”

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Posted 1 month ago

“I spoke to Colin today who was very helpful and happy to discuss my requirements for my doors to make sure I was ordering the most appropriate product. The order process was quick and easy and I’m looking forward to receiving my order.”

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Posted 1 month ago

“Very helpful to talk to Colin helped me choose my doors and gave me a very good price for the doors I'd chosen many thanks for your help”

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Posted 2 months ago

“Great selection, easy ordering and polite and knowledgeable staff. Great service.”

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Posted 2 months ago

“Very easy to place order with a helpfull friendly member of staff. Delivery of first batch was very quick and delivered by friendly helpfull driver. Quality of doors is excellent”

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Posted 2 months ago

“Well I don't have my door yet but I have a good feeling following the advice and help of your Sales Exec Colin, that it will go very smoothly.”

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Posted 2 months ago

“Friendly and knowledgeable staff”

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Posted 2 months ago

“Very good showroom display. I bought several doors and associated ironmongery and the service was perfect. I dealt with Matthew who could not have been more helpful throughout.”

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Posted 3 months ago

“From the ordering process through to delivery of the item, was an easy process.”

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Posted 3 months ago

“Very happy with the excellent service and help given by Alan in supplying us with 20 Reims doors. We would highly recommend Doors of Distinction.”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“DoD have a great range of doors (and furniture) to choose from at their show room. Alan was very helpful. Quality,price and delivery excellent. I ordered unfinished oak doors and wish I had followed Alan’s advice and gone for finished. Will use again.”

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Posted 7 months ago

Thank you for taking the time to review. Its great to hear from our customers that they are receiving this high level of customer service.

Posted 7 months ago

“Alan was very helpful with any queries I had while ordering. I will definitely use Doors of Distinction again in the future.”

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Posted 7 months ago

Thank you for the review. It is great to hear that we are providing the high level of service that we expect for all of our customers.

Posted 7 months ago

“Doors are of excellent quality, reasonable price , the only down side was the delivery there’s was only one person delivering the doors which weigh 33kg per door with no fork lift the poor man had to climb up the side of the lorry and get one door find somewhere to put it lower so he could get it of the side of the lorry, I didn’t think this was health & safety”

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Posted 7 months ago

Thank you for the review. There are very odd occasions where this may happen, but the couriers we work with are there to deliver your door and this is what they do for a living. So although this may look very awkward for the bystander, these guys are used to doing this and a very proficient at it. But we have taken your comments on board for our next review of our delivery partners welfare meeting. Thank you

Posted 7 months ago

“Very proffesional and very helpful”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“We were very satisfied with the customer service, our doors were an excellent price!! Definitely recommend and we will be looking forward to using doors of distinction in the near future!”

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Posted 7 months ago

“efficient , pleasant,items arrived as promised”

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Posted 7 months ago

Doors of Distinction is rated 4.6 based on 295 reviews