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Doors of Distinction Reviews

4.6 Rating 309 Reviews
91 %
of reviewers recommend Doors of Distinction
4.6
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Doors of Distinction Reviews
Visit Website

Phone:

01202 872211

Email:

tracey@doorsofdistinction.co.uk

Location:

63-91 Cobham RoadFerndown Industrial Estate
Wimborne
BH21 7QF

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Doors of Distinction 4 star review on 5th October 2022
Mrs P
Doors of Distinction 5 star review on 23rd March 2022
Lucy
Doors of Distinction 5 star review on 23rd March 2022
Lucy
Doors of Distinction 5 star review on 23rd March 2022
Lucy
Doors of Distinction 5 star review on 11th February 2022
St. James Church
Doors of Distinction 5 star review on 27th May 2021
Janice Hinchliffe
Doors of Distinction 5 star review on 19th April 2021
Alan Jackson
Anonymous
Anonymous  // 01/01/2019
Arrived damaged and marked
Helpful Report
Posted 6 years ago
Dear Mrs Darlington. We do apologise that some damage occurred to your order whilst the doors were in transit direct from the manufacturer. The doors were delivered on 12th Nov and you notified us 7 days later of damage to two of the doors. We acted as quickly as possible and arranged replacements in a timely manner. You also notified us of some further marking which we put forward a solution to alongside a good will payment. We do advise customers to check deliveries on receipt and notify us of any problems within 72 hours. Customer satisfaction is very important to us and again we are very sorry for the inconvenience you experienced with this order.
Posted 6 years ago
The customer service is very poor, they do not call you back or give you an update on the expected delivery dates. I had to phone up the supplier myself to find out where my order was, as it has taken over 2 weeks. I am amazed that this company has been awarded 5 stars for customer service! I certainly will be using this company again. Very Poor
Helpful Report
Posted 6 years ago
Delivery took over 3 weeks, I was informed it should only be 5-7 working days. On arrival the pattern 10 door had been manufactured with plastic trapped between the glazing and the wood requiring an extra hour to rectify per door. On discussions with the company they said all doors are manufactured this way. It did seem that maybe this was a problem that could be resolved in manufacturer, they were adamant this was my problem and I had to absorb the cost to rectify.
Helpful Report
Posted 6 years ago
Doors of Distinction is rated 4.6 based on 309 reviews