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Doorweb Reviews

4.4 Rating 791 Reviews
85 %
of reviewers recommend Doorweb
Read Doorweb Reviews
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Phone:

01752 228081

Email:

simon@doorweb.co.uk

Location:

Unit 321 Faraday Mill Business Park, Faraday Road
Plymouth
PL4 0ST

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Anonymous
Anonymous  // 01/01/2019
I love the product! And it's price :) Delivery was quick. Thank you, guys!
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Posted 8 years ago
Fantastic service and swift delivery. Very pleased with my purchases. Would recommend highly. Thank you.
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Posted 8 years ago
dear doorweb. thank you for your prompt attention to my order and the subsequent return of same as it was the wrong item unbeknown to me at time of order.and the way this was all dealt with nice to have a company these days with a great customer service thank you.
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Posted 8 years ago
Good clear website, easy to navigate. Excellent speedy delivery.
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Posted 8 years ago
Great and efficient customer service.
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Posted 8 years ago
Got the perfect handles for my new kitchen. Fast free delivery, and customer service was friendly and helpful when I called with an enquiry.
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Posted 8 years ago
Wrong item delivered - couldn't get through on their customer service line.
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Posted 8 years ago
Good morning Mr Taylor, Please accept my sincere apologies if we have made an error with your order, and that you have been unable to contact us. Our contact details are: Tel - 01752 228081 Email - sales@doorweb.co.uk Please be advised that our phone lines are open Monday-Friday 8.30 - 5.00 and all calls are answered during these times. We also have an answering machine for calls received outside of our working hours, and can also be contacted via email. Can I please ask you contact us at your convenience so that we can resolve any issues for you. Kind Regards Doorweb
Posted 8 years ago
As I was unable to find the size door needed on the usual DIY sites. A bit of research found Doorweb. Easy to sort out and delivered to my house in record time. A big thank you the doors are very good quality and match the existing ones beautifully.
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Posted 8 years ago
The item was easy to find and purchase. It arrived very quickly with no damage. We were very pleased with the result.
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Posted 8 years ago
Very prompt service. Will use again
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Posted 8 years ago
There were no fitting instructions with the product. I received them after emailing Customer Services and then realised that the nuts to fit to the 8mm bolts were missing. I reported this and was promised that they would be sent but they have not. I have now sourced some nuts elsewhere and will fit the letter catcher at the weekend.
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Posted 8 years ago
no instructions!
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Posted 8 years ago
Great service ordered on 5 day delivery received in 2 days. Well packed parcel with no surplus packing
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Posted 8 years ago
Exactly what I needed at the right price
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Posted 8 years ago
Communication and delivery was spot on! The only down side, which is why I haven't given you 5 stars is that I didn't feel the packaging was very good! For a wooden item, just sending it in a pythene sleeve isn't good enough! There was slight damage to one corner but because the rain guard was long enough, it wasn't an issue this time! I would have expected something which could have easily damaged in transit to have something a little more sturdy as packaging!
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Posted 8 years ago
It would have been very useful to know when the door was going to be delivered - text message would have been sufficient. It was a large delivery to leave with our next door neighbour. The door is great but the delivery problem would put me off buying more doors from you unless you get in touch with delivery details.
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Posted 8 years ago
Box was a bit damaged but quality of product was fantastic many thanks
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Posted 8 years ago
Items easily ordered and arrived quickly to Shetland via Royal Mail so delighted with the service and quality of the items ordered. No hesitation to recommend Doorweb and I will be buying again. Many thanks.
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Posted 8 years ago
the item was perfect for the job fast delivery
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Posted 8 years ago
Great seller , good prices , efficient replies to your queries & do their best to accommodate you on delivery , definitely recommend
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Posted 8 years ago
Doorweb is rated 4.4 based on 791 reviews