Doorweb Reviews

Name: Doorweb
Address: Unit 321 Faraday Mill Business Park, Faraday Road, Plymouth
Rating: 4.41

4.4 Rating 791 Reviews

85 %

of reviewers recommend Doorweb

Company Reviews

Product Reviews

127

Questions

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Phone:

01752 228081

Email:

simon@doorweb.co.uk

Location:

Unit 321 Faraday Mill Business Park, Faraday Road
Plymouth
PL4 0ST

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Doorweb 5 star review on 20th March 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I ordered my door I expected a first class product. They kept me informed all the way until my order arrived on my door step. It was delivered very quickly and is a first claas product. Well worth the money first class company. Thanks again. Will use again.”

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Posted 9 years ago

“Great comma and super fast delivery. The product is top quality as well.”

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Posted 9 years ago

“Quick and easy, how I like my women... haha”

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Posted 9 years ago

“Excellent speedy service. Items as described.”

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Posted 9 years ago

“I like it. Good quality! If the price drop a bit that will be fab!”

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Posted 9 years ago

“Fab doors and topped off with good customer services (rare to find these days!) I was kept up to date with my order and the doors arrived in perfect condition. I have already been recommending Door Web and about to place another order. Very satisfied customer”

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Posted 9 years ago

“Fantastic service delivered so quick great value would definately use again ????”

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Posted 9 years ago

“Waited in all day for delivery which never arrived. Tried ringing number in text but no answer all evening. Very poor service. Managed to get delivery charge refunded but this is no compensation for taking a day off work which was a complete waste. Would advise people to look elsewhere.”

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Posted 9 years ago

Good afternoon, Thank you for taking the time to write a review. Can I please ask which item this was regarding? I can only see one order from you which was for 3 x Häfele Cabinet Door Drawer Pull Pewter Effect Ariel Cup Handles. These were posted via second class Royal Mail and therefore did not involve a courier service? Many thanks Cat

Posted 9 years ago

“After several weeks I am still waiting for the replacement parts that were promised before Christmas. No replies to emails sent to try and get resolved !!! So far not the best experience of a supplier !!! Could do better.”

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Posted 9 years ago

Good afternoon Mr Bushell, Please accept my sincerest apologies that this matter has not been resolved in a timely manner for you. Your email sent 22/1/15 is genuinely the first I can trace from yourself. I have requested replacement bolt through fixings from the manufacturer for you. As soon as these arrive I will send these straight out for you. Many thanks Cat

Posted 9 years ago

“Good fast service”

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Posted 9 years ago

“great product quick delivery no problems thanks”

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Posted 10 years ago

“Quick service and item (door remote control) arrived as advertised in a properly packed jiffy bag. Best price on-line. Will use again.”

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Posted 10 years ago

“Ordered my Euro cylinder online. I didn't receive it after 5 days so gave them a phone. I was told one would be put in 1st class post. It didn't arrive. Called again, to be told that one would be posted 1st class. Nothing arrived. Called again 11 days after my original order. Told the were working on their computers and I would be called back. Nothing! I called back and got an answer machine. I have since emailed to cancel my order and asked for a refund. I've had terrible service and will never use them again!”

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Posted 10 years ago

Good afternoon, I do sincerely apologise that your item took so long to arrive. This was posted the very next day from your order having been placed. I do appreciate your confirmation that this arrived on 22/11/14 though and hope you are happy with the item itself. Many thanks Cat

Posted 9 years ago

“Easy to use web site. Prompt delivery,although it could have been easier to track this with more information on delivery window. The doors are excellent and very competitively priced (no need for painting the white doors was a huge bonus)”

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Posted 10 years ago

“Where is my order?”

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Posted 10 years ago

Good morning Brian, Thank you for your feedback. We're really sorry that you haven't yet received your item. Your order was despatched by us on 10th November by Citylink courier. I've tracked your parcel for you and can see delivery to your address was attempted on Wednesday, Thursday and Friday last week and a card was left. If you can e-mail us at sales@doorweb.co.uk quoting your web order reference or give us a call on 0871 2311 883, we can give you a few more details and help you receive your items as soon as possible. Please accept our apologies once again for the inconvenience caused. Kind regards, Simon, Doorweb.co.uk

Posted 10 years ago

“we are very pleased with the doors , but you took longer to deliver them than stated when ordering them . c adley”

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Posted 10 years ago

“Excellent service and our new doors look fab.”

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Posted 10 years ago

“Great service and good quality doors, thank's”

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Posted 10 years ago

“Now retired after 45 years as a service engineer ( 20 of them in the window and door industry ) I found what I wanted on this web-site easily, at an excellent price. This feed back request I have received before the goods have been delivered. Hopefully I will receive the goods soon. The range of locks for upvc as far as I could find was none existent, but being aware of the range (mine field) of different locks out there, and the amount of door sashes already routed or drilled there is a need to get the same or similar for replacement. With plastic you cant put back whats been taken out.”

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Posted 10 years ago

“I placed an order for a cast iron bell push at 2pm and it arrived at 9.30am the next day. The product was exactly as described and efficiently packaged. The website was easy to use.”

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Posted 10 years ago

Doorweb is rated 4.4 based on 791 reviews