Dorothy Perkins Reviews

“ I was the one who ended up having to contact the delivery company but I couldn't do anything because Dorothy didn't get involved at all. ”

“ Paid for one years delivery and free returns. Ordered trousers, very thin material so had to return. I was charged for delivery and the return. I have emailed 5 times to date no reply. They have no telephone number. I am a good customer so very disappointed. ”

“ Would give 0 stars if possible! This company is a disgrace! Next day delivery means 2 weeks delivery or no delivery at all! Customer service are rude and incompetent! Wrong items being sent out, not offering a replacement but being patronised by being told my local asda is 24 hours (which it isn’t !) and I can return anytime! Closing my account with this unprofessional company! Shame how these retailers don’t seem to understand that they are only in business due to customers, without us there would be no DP! ”

“ I was really annoyed at delivery and refunds pricing. 3.99 delivery and 1.99 return. I lost nearly 6 pound on an item that wasn't suitable. To me that is a lot of money for nothing. I will not be ordering from Dorothy Perkins again ”

“ Dorothy Perkins I would never order from you again. Poor quality £3.99 delivery Returns fee you charged £1.99 Ripoff company. ”

“ My order for next day delivery has not turned up ??? Just checked tracking history, which states order despatched, 2 mins later it states order on its way back to sender ??? Wish I’d read reviews before I purchased and paid for anything !!! Will never order again 🤬 ”

“ Delivery.Ordered the day before queens jubilee they accepted online next day delivery at £5.95 no mention it was impossible,i received my package 5 days later no refund on extra postage paid a total rip off. ”

“ Ordered 2 items for next day delivery. ”

“ Last night put tunic in basket at reduced price. When ready to arrange delivery 7 hrs later, it had been taken out of my basket(something that's not happened before) and price had increased by £10!!. Standards have dropped in last few months. ”

“ So ordered and paid for next day delivery and 2 days later still not arrived and tracking says as mail centre for a whole day - not going to bother with DP anymore when I can get other items from Amazon and Shein/Etsy straight away 😣 ”