Dorothy Perkins Reviews

“ Paid for one years delivery and free returns. Ordered trousers, very thin material so had to return. I was charged for delivery and the return. I have emailed 5 times to date no reply. They have no telephone number. I am a good customer so very disappointed. ”

“ Dorothy Perkins I would never order from you again. Poor quality £3.99 delivery Returns fee you charged £1.99 Ripoff company. ”

“ This used to be a great site for petite clothing. Ever since the takeover from Boohoo, clothing sizes are awful, photo's and descriptions not accurate and the returns process is a complete headache! Still waiting for my refunds to be processed and customer service not really interested. Will not order from this site again! ”

“ Am still waiting on a refund from items purchased online 6 weeks ago. Returned a month ago - no returns label enclosed so due to my printer not working had to make a trip to library and then post office. Have chased several times. Will never buy again. ”

“ Initially the returns and refunds process was ok. ”

“ Waited two weeks to receive the items as standard, no dispatch note in the package so returns near impossible (when checked out as guest) as you have to make contact with them. ”

“ I am still waiting for my order from first lockdown Apparently it was for. I didn't sign. Tried conta6 Hermes who had no order number. We t to DP when reopened. Not their problem. I now want to return a parcel. Tool ages as had to get frie7 to download returns label. I had no printer. Saw the delivery man Sunday and he wouldn't take it because it r Sunday. Parcel still here. I will never ever again order from them again ”

“ they have lost 2 other of my returns and one order from other companies) . ”

“ They cannot trace my order number so I went onto Hermes site to print off returns label to drop at local returns agent. ”

“ Good service.Did some returns as well.Fast postoffice return and I got refund by like 4 to 5 days from the day of retuen.Happy with their service.Items come well packed with hangers as well.Overall review good. ”