“You labeled my order for shipping November 7 I haven't received my order as of today November 25. Right now I'm not pleased this is first I've order directly from you, usually I order from Amazon. I can't track it through FedEx. I have no idea where my order is.”
“The packaging is very pretty and looks really nice!
I personally find the product tastes a bit bland and I'm not a huge fan of the taste. I unfortunately probably wouldn't purchase again for this reason.
I tried to reach out to customer service when my product didn't arrive after a few weeks. I never heard back- however I did eventually receive my order later.”
“Product is fine but there is NO customer support in NZ. I emailed regarding a delivery that got left on someone else's doorstep and never got a reply. Would not buy again”
“I use both the marine collagen and the vanilla collagen creamer in my coffee each morning and I can see the difference in my nails. They are stronger, thicker and don’t break. Highly recommend.”
“Love, love, love. Collagen peptides is everything and more. I’ve been using it for about two months and my nails are harder, hair is thicker, and much to my surprise my eyebrows are filling in.”
“Customer service was excellent. Product was delivered within a few days of ordering. Product was packaged thoughtfully and seems to be working effectively.”
“Honestly? I’m not sure why you stopped selling all your products on Amazon because I will not be buying from your website again. It has been 2.5 weeks and I still have not received my purchase. When I used to order off Amazon- two days.”
“ive not even received my order?
ive sent one email and one contact form from your website. no response.
It's imposible to review my product since it hasn't arrived.
As such there is no customer service unfortunatly.”
“Nothing wrong with the product, but NO customer service in New Zealand. My order was left at someone elses house and I emailed you and let you know but have never had a reply. I will not be buying again”
