“Product is fine but there is NO customer support in NZ. I emailed regarding a delivery that got left on someone else's doorstep and never got a reply. Would not buy again”
“I use both the marine collagen and the vanilla collagen creamer in my coffee each morning and I can see the difference in my nails. They are stronger, thicker and don’t break. Highly recommend.”
“Love, love, love. Collagen peptides is everything and more. I’ve been using it for about two months and my nails are harder, hair is thicker, and much to my surprise my eyebrows are filling in.”
“Customer service was excellent. Product was delivered within a few days of ordering. Product was packaged thoughtfully and seems to be working effectively.”
“Honestly? I’m not sure why you stopped selling all your products on Amazon because I will not be buying from your website again. It has been 2.5 weeks and I still have not received my purchase. When I used to order off Amazon- two days.”
“ive not even received my order?
ive sent one email and one contact form from your website. no response.
It's imposible to review my product since it hasn't arrived.
As such there is no customer service unfortunatly.”
“Nothing wrong with the product, but NO customer service in New Zealand. My order was left at someone elses house and I emailed you and let you know but have never had a reply. I will not be buying again”
“I placed an order on the 14th Oct for a sample of your collagen. When I placed the order I realised my address ended with ACT so I emailed to have it amended to QLD. As I still didn't get an update, I emailed about 2 weeks later for an update. I was advised there was a high demand for the product (I understand this statement) but was told it would be dispatched that day. I received a tracking number a couple of days later. The tracking number was accepted by Aus post on the 21/10, but they havnt received the parcel. I emailed again 5 days ago for an update and havnt heard back. I understand the high demand and that it is a sample product, but I paid for the postage. It would be great to get some sort of an update as it's coming to nearly a month since I ordered. Thanks!
My review is to cover your customer service in hoping I can get a reasonable update.”
