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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Holger Hallmann
Verified Buyer
“Swift delivery and products as remarkable as described.”
Helpful Report
Posted 4 years ago
Lesley Lavin
Verified Buyer
“Excellent quality product at a fair price. Fast delivery times even under current covid-19 situation.”
Helpful Report
Posted 4 years ago
Tracey Bradford
Verified Buyer
“I have been given excellent customer service regarding communication and returns from Michael”
Helpful Report
Posted 4 years ago
Natasha Buckley
Verified Buyer
“Great service!”
Helpful Report
Posted 4 years ago
---Gemma Bateman ---
Verified Buyer
“Stumbled upon this great site whilst looking for some Fat Face bedding, great prices and a fast delivery.”
Helpful Report
Posted 4 years ago
Karen Morrison
Verified Buyer
“Excellent service and quick delivery, thank you”
Helpful Report
Posted 4 years ago
Sally Bowness
Verified Buyer
“Great little pan. Thanks you 😊”
Helpful Report
Posted 4 years ago
NARINDER BAINS
Verified Buyer
“Fast delivery, great customer service and fantastic storage for my dry goods. Would buy again without fail.”
Helpful Report
Posted 4 years ago
Vic Hill
Verified Buyer
“Excellent communication. Great value quality products.”
Helpful Report
Posted 4 years ago
Alejandro Verdia Patiño
Verified Buyer
“First time buying in this store, all was great, very fast delivery, packaging was very good for the items and all my questions were answered very fast too, and the post service was great too. will buy again from you in the future. thanks alex”
Helpful Report
Posted 4 years ago
Annabel Duncan
Verified Buyer
“Very prompt service and products were great value.”
Helpful Report
Posted 4 years ago
Liz Heggen
Verified Buyer
“Very quick & efficient service.”
Helpful Report
Posted 4 years ago
Janis Duns
Verified Buyer
“Order was delivered very quickly.”
Helpful Report
Posted 4 years ago
Debbie Francis
Verified Buyer
“Item arrived as specified and on time”
Helpful Report
Posted 4 years ago
Rachael Kirk
Verified Buyer
“Great!”
Helpful Report
Posted 4 years ago
Ms E Wilson-Troy
Verified Buyer
“Lovely mugs, really well packed and delivered quickly. Thank you.”
Helpful Report
Posted 4 years ago
Karen Ross
Verified Buyer
“Parcel arrived on time & in good condition. Only comment is that 2 very small items arrived in a large box, a padded envelope or jiffy bag would have been more appropriate.”
Helpful Report
Posted 4 years ago
Margaret Kirkpatrick
Verified Buyer
“First time using dot.maison .. very happy, easy to use website, product quality excellent and is what you see online. The dot.maison team exceptionally quick to respond to any query and professional. Delivery timeline prompt and inline with service promise. The only reason I didn’t score excellent is that a product I ordered on a weekend day was from a third party who didn’t work at weekend , and therefore my order was not confirmed so I was unsure if it was ordered or not. But when I called dot.maison they confirmed it was ordered and would arrive in time. It would be helpful on third party products if it mentioned this on the web site . But overall can not fault dot.maison and will use again”
Helpful Report
Posted 4 years ago
Clair Lisney
Verified Buyer
“Excellent service, very pleased with my vase.”
Helpful Report
Posted 4 years ago
Ruth Bullerwell
Verified Buyer
“Very simple and easy to use. Quick delivery.”
Helpful Report
Posted 4 years ago
Dotmaison is rated 4.8 based on 2,112 reviews
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