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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Anonymous
Verified Buyer
“Good quality, beautiful curtains and exactly what I was looking for”
Helpful Report
Posted 4 years ago
Kiran Sura
Verified Buyer
“Fast and efficient service. Very happy with the candles I purchased. Great quality and price and smell lovely.”
Helpful Report
Posted 4 years ago
Marilena Ireland
Verified Buyer
“I found what I was looking for on Dotmaison. I ordered. It arrived. I am delighted by both the product and the delivery time to a slightly remote address.”
Helpful Report
Posted 4 years ago
Michelle Mcguire
Verified Buyer
“Very happy with my product and quick delivery.”
Helpful Report
Posted 4 years ago
Paul Fearon
Verified Buyer
“Extremely slow delivery kept informed which was good”
Helpful Report
Posted 4 years ago
Philippa Darcy
Verified Buyer
“Website easy to navigate and to place order. Purchases arrived promptly and well packaged. Would use this company again”
Helpful Report
Posted 4 years ago
A Thompson
Verified Buyer
“Very pleased with the item and the service.”
Helpful Report
Posted 4 years ago
Lucy Sin
Verified Buyer
“Well packaged item and quick delivery. Very pleased.”
Helpful Report
Posted 4 years ago
Vicky Brown
Verified Buyer
“Very good delivery process. Speedy and well packaged. Sadly I had ordered incorrectly so I had to send the glasses back. But easy hassle free returns and refund process. Will certainly use Dotmaison again And highly recommend it.”
Helpful Report
Posted 4 years ago
Julie Nuttall
Verified Buyer
“I'm a very keen customer of Dot Maison returning often, if only to browse the site. A very varied selection of items so many of which reflect my taste. Delivery is on time, with items very well protected from the rough handling of carriers. Highly recommended.”
Helpful Report
Posted 4 years ago
Gill Bond
Verified Buyer
“Service was excellent. Packaging was very good. I absolutely loved my cushions and they were significantly lower in price than other retailers. I would definitely shop with Dotmaison again. Thank you .”
Helpful Report
Posted 4 years ago
Terri Donnelly
Verified Buyer
“I purchased a complete Rita Ora oyster bedding set for my daughters bedroom which I was perfectly happy with however there was a fault on a pillowcase, the stitching came undone. I sent an email to Dotmaison who responded immediately. CSR Michael Sarginson who was very friendly, cooperative and handled the issue swiftly and effectively. In the meantime I have received notification when of when I will receive the replacement pillowcases. I actually work in Customer Service and I was impressed by the way Michael handled my issue/complaint. Thank you Michael and Dotmaison I will definitely be a returning customer! 😊”
Helpful Report
Posted 4 years ago
Elizabeth Downing
Verified Buyer
“Easy ordering and prompt delivery. Would use again. The item is as described and lovely quality.”
Helpful Report
Posted 4 years ago
Gillian Blyton-Lawford
Verified Buyer
“Excellent servive and quality product.”
Helpful Report
Posted 4 years ago
Mandy Mahoney
Verified Buyer
“Easy to order, delivered on time. Product as described, very good value for money. Seamless from start to finish.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good thanks”
Helpful Report
Posted 4 years ago
Mhairi Stewart
Verified Buyer
“Arrived promptly, correct item. Happy with my purchase”
Helpful Report
Posted 4 years ago
Linda Hansford
Verified Buyer
“Beautiful goods. Good returns policy”
Helpful Report
Posted 4 years ago
Catherine Rogers
Verified Buyer
“Excellent service delivery was the next day perfect”
Helpful Report
Posted 4 years ago
Samantha Hamblin
Verified Buyer
“Great product very happy with my purchase”
Helpful Report
Posted 4 years ago
Dotmaison is rated 4.8 based on 2,112 reviews
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