Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this company. So glad I found the website, amazing quality products, fast delivery and extremely well packaged items.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review , we're delighted you're happy with our service! we look forward to welcoming you back soon! Kind regards , The Dotmaison team.

Posted 1 year ago

“I was so impressed with the speed of the delivery, how my products were packaged and delivered and the quality of the products received and I was certain I would order from dotmaison again. Until it came to returning an item. Not only did I have to pay for a return courier but I was then charged for the initial delivery because returning an item meant I no longer met the £50 spend threshold. So returning an item priced at £24.00 has cost me almost £10.00 to return. It's left a bad taste and completely changed my mind about reordering from you again.”

Helpful Report

Posted 1 year ago

“Hi, I had never bought from you before, but great service and delivered very quickly. Will definitely shop again. Sandra Nelson”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write a review , we're delighted you're happy with our service! We look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“High quality stylish products”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review! Kind regards, The Dotmaison team.

Posted 1 year ago

“Very happy to discover this company, managed to get what I wanted and arrived in good time”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service! Kind regards, The Dotmaison team.

Posted 1 year ago

“Your service and the quality of the bedding awash great. Unfortunately Royal Mail let you down as my order took two weeks to arrive.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're pleased with our products and service! Kind regards, The Dotmaison team.

Posted 1 year ago

“Present for my daughter for Christmas she loved the cosmetic bag with Bees. Thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your daughter loved her cosmetic bag! Kind regards, The dotmaison team.

Posted 1 year ago

“Good fast delivery and packaged well. My daughter loves this gift.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us feedback , we're delighted your daughter loved her gift! Kind regards , The dotmaison team.

Posted 1 year ago

“Great service delighted with my vase just perfect”

Dotmaison 5 star review on 28th December 2022

Helpful Report

Posted 1 year ago

“Good value/prices. Prompt and safe delivery.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review! Kind regards , The dotmaison team.

Posted 2 years ago

“I was very impressed not only with the price of the duvet set but also with the speed of delivery. I received my order within 4 days of ordering. This was my first time using the company and with such keen pricing and efficient delivery I don't imagine it'll be my last.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service! we look forward to seeing you back soon. Kind regards , the dotmaison team.

Posted 2 years ago

“The item was faulty. I contacted your customer and they were really helpful and asked me to send the item back for a refund. The only thing that I would improve is ypur return system since it charges £5,95 and I should be able to select faulty item with return for free. I was assured by your adviser I won’t get charged but I am still not 100% sure this is the case. I will find out once a return has been processed.”

Helpful Report

Posted 2 years ago

“Great products and prompt delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service. we look forward to welcoming you back in the future. The dotmaison team.

Posted 2 years ago

“Very helpful customer service & the goods were well packaged & exactly as described. The goods were all ordered for Christmas gifts so can't really review them at this time.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service. Kind regards, The dotmaison team.

Posted 2 years ago

“Beautiful products and great service. Would definitely buy from Dotmaison again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we are delighted you're happy with our service. we look forward to welcoming you back soon! The dotmaison team.

Posted 2 years ago

“Delighted with whole procedure from payment to delivery.....and I love my Bluebellgray duvet covers and pillow cases.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service. Kind regards, The dotmaison team.

Posted 2 years ago

“Bought Anna, she looks lovely. Delivery was quick.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review , we look forward to welcoming you back! Kind regards, The dotmaison team.

Posted 2 years ago

“I bought these curtains for to reasons , to look nice and to black out the room . They have done both of these . The material is lovely and they do fold back well (I have a lot of curtain due to a curve bay window , they are a little stiff because the back is like a thick shower curtain but it does not reflect on the look . I bought Josette dove grey to match my bedroom wallpaper in the same pattern and I bought 2 sets of curtains I pair of wide and 1 pair of smaller in width. .”

Helpful Report

Posted 2 years ago

“Good selection of products. User friendly website and prompt delivery.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us review , we're delighted you're happy with our service. Kind regards, The dotmaison team.

Posted 2 years ago

“Excellent service and products at a very good price. Julie in customer services is brilliant, friendly and helpful.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review , we're delighted you're happy with our service. Kind regards, The dotmaison team.

Posted 2 years ago

Dotmaison is rated 4.8 based on 2,112 reviews