Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service end to end”

Helpful Report

Posted 8 months ago

Amanda, Thank you so much for taking the time to leave such a wonderful review! Warm regards, Dotmaison Customer Team

Posted 8 months ago

“Order and delivery smooth and easy Product packed very well Cheaper than other websites”

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Posted 8 months ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 8 months ago

“Fantastic company speedy delivery and great prices . Highly recommend”

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Posted 8 months ago

Elaine, We're thrilled to hear that your item arrived promptly. Looking forward to serving you again in the future! Warm regards, Dotmaison Customer Team

Posted 8 months ago

“Products available that couldn't be found elsewhere. Prompt dispatch and quick delivery. Recommended.”

Helpful Report

Posted 8 months ago

David, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 8 months ago

“Excellent delivery time, beautiful bedding as described, appropriately packed”

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Posted 8 months ago

Thank you for your positive review! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 8 months ago

“Exactly what I wanted at a good price, delivered promptly.”

Helpful Report

Posted 9 months ago

Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 8 months ago

“Good product, good price, quick delivery.”

Helpful Report

Posted 9 months ago

Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 8 months ago

“Love my foot stool it's perfect , love all your furniture and accessories.”

Helpful Report

Posted 9 months ago

Gayle, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“Tried to return two pillow cases, what a palarva, gave up in the end,”

Helpful Report

Posted 9 months ago

“I have bought five pairs of curtains from Dotmaison, all of which have been at a very competitive price. The delivery was excellent. All in all a truly wonderful company.”

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Posted 9 months ago

Jennifer, Thank you for your continued support and for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“The order was delayed but I was informed and had good service. The colours were not what I wanted, so I returned. All went well. Expecting my refund in a couple of weeks.”

Helpful Report

Posted 9 months ago

Hilary, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“Fast delivery, lovely product!”

Dotmaison 5 star review on 27th February 2024

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Posted 9 months ago

Anna, Thank you for your positive review! the Printworks Photo Album looks lovely in your home. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“Arrived in good time and return process was easy, I had to return because I bought the wrong size by mistake”

Helpful Report

Posted 9 months ago

“Very efficient delivery etc”

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Posted 9 months ago

“Had tried to purchase a particular patterned curtain from a well known departmental store, then found Dotmaison on line. Brilliant. Order went through easily, delivered quickly and I'm absolutely delighted with them. Also they were cheaper by quite a substantial amount. Highly recommend. I will definitely order from you again. Thank you. Gilly Webb”

Helpful Report

Posted 9 months ago

Gillian, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“10/10 every time!”

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Posted 10 months ago

“My Dotmaison ordering went well and my order arrived perfect.”

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Posted 10 months ago

“I rang first to ask a few questions before ordering - the young lady picked up the phone very quickly she was very pleasant and gave me answers. The product which was Blubellgray bedding arrived a couple of days later and I love it .Thank you 😀”

Helpful Report

Posted 10 months ago

Gary, Thank you for your positive review highlighting our prompt shipping & customer service! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“I love this gorgeous vase 💗”

Dotmaison 5 star review on 16th February 2024

Helpful Report

Posted 10 months ago

Anita, Thank you for your positive review. Your new vase looks lovely in your home. Thank you for sharing your image with us. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

“Excellent Services , perfect Company to deal with . Excellent product , prices are fantastic. Well done Best wishes”

Helpful Report

Posted 10 months ago

Patricia, Thank you for your positive review highlighting our excellent service! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team

Posted 9 months ago

Dotmaison is rated 4.8 based on 2,112 reviews