Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived very quickly. Item excellent quality, would definitely use the company again.”

Helpful Report

Posted 4 years ago

“Fabulous clock, love it!! Great service and excellent delivery!”

Helpful Report

Posted 4 years ago

Laura, thank you for your lovely review! So glad to hear that you love your new clock! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Beautiful bedding I missed out on getting first time round. Dotmaison let me know they had stock and there was discount too. Prompt delivery and well packaged.”

Helpful Report

Posted 4 years ago

Great to hear that you purchased our Ted Baker bedding Julie and at a discounted price too! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Prompt delivery of excellent product a third cheaper than at John Lewis”

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Posted 4 years ago

We are glad to hear that you could purchase from us at a competitive price Geoffrey! We look forward to your next purchase! Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very prompt service. Easy, clear returns policy. Will definitely use again. Thank you”

Helpful Report

Posted 4 years ago

Alex, we are glad to hear that we could offer you a smooth returns process for your order! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Prompt delivery, and beautiful quilt cover, I love it, soft and very good quality”

Helpful Report

Posted 4 years ago

Joanne, we are glad to hear that you love your new quilt! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very efficient. Easy to order online and the items I ordered were delivered promptly and well packaged. I’m very pleased with my purchase.”

Helpful Report

Posted 4 years ago

We are pleased to hear that your order arrived quickly and safely Alyson! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Easy to order on their website. Speedy service & well packed.”

Helpful Report

Posted 4 years ago

Thank you Christopher! Glad to hear that your order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent product range, competitive prices, fast delivery so perfect”

Helpful Report

Posted 4 years ago

Thank you for your lovely review! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I said in an early review that the company had not been in touch regarding a return I would like to correct this it was my mistake they gave me everything i needed to send the parcel back I did not realise i had to take it to the post office. I would like to say I would certainly order from this company again I think they give a first class service and are very prompt in their response”

Helpful Report

Posted 4 years ago

We are glad to hear that we could resolve the issue for you Sandra! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Fantastic customer service, fast and efficient despatch and shopping. Couldn’t be happier.”

Helpful Report

Posted 4 years ago

David, so pleased to hear that you received great customer service from our team! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I ordered incorrect size of duvet ( a gift ) but it was returned without any fuss and my new order promptly dispatched. Could not be more pleased, a very efficient company. Everyone delighted with beautiful pattern. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Margaret! We hope the recipient loves the bedding! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent, fast delivery, perfect”

Helpful Report

Posted 4 years ago

Heatber, we are happy to hear that you are pleased with our service! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Happy to hear that you are pleased with the service that our team provided Leslie! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Nice product, quick delivery.”

Helpful Report

Posted 4 years ago

We are glad that you received your order quickly Aimee! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“All products as described and loved them. Excellent packaging and delivery on time. Well done guys. Keep safe and big thanks.”

Helpful Report

Posted 4 years ago

Thank you for your kind words Juenre, stay safe also! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very pleased with service provided by Dotmaison. Prompt delivery and wonderful gift wrapping service!”

Helpful Report

Posted 4 years ago

Scarlett, great to hear that you are pleased with our gift wrapping service! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good quality, fast delivery.”

Helpful Report

Posted 4 years ago

Thank you Ben, glad to hear that your order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent product and quick delivery”

Helpful Report

Posted 4 years ago

Great to hear that you love your order Julie! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent no fuss service”

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Posted 4 years ago

Thank you for your lovely review Hilary! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews