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Dotmaison Reviews

4.8 Rating 2,112 Reviews
96 %
of reviewers recommend Dotmaison
Company Reviews Product Reviews
2,361
 Questions Metrics Info
4.8
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Janet Davis
Verified Buyer
“My tiger makeup bag arrived quickly,well packaged and l pleased with quality of it. Looking forward to using it.”
Helpful Report
Posted 3 years ago
Caroline Peacock
Verified Buyer
“Great product, very well packaged and delivered quickly.”
Helpful Report
Posted 3 years ago
Monika Niewisiewicz
Verified Buyer
“Excellent selection of goods online and a user friendly website. The only criticism would be that there was no free express delivery on an order that was nearly £250 which most competitors order for high value orders. One of the items I purchased went on sale a week later and I emailed customer services to find out if they can refund the difference but got no reply Otherwise would of been 5 star”
Helpful Report
Posted 3 years ago
Chris Fathing
Verified Buyer
“Very professional and great communication. I muddled up my order and had to return. Most helpful. Great communication. Fab products. Highly recommend.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good quick delivery. Product was as expected, beautiful design and great quality.”
Helpful Report
Posted 3 years ago
Caroline Kemp
Verified Buyer
“Lovely easy website, I am kept up to date all the way with my purchases, they always arrive very prompt. I had to return an item for the reason of wrong colour! No long wait for an email to say it was received back and money was back in my account within 2 days! Fantastic customer service, very trust worthy company. Thankyou Dotmaison.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service and speedy delivery . Items were securely packaged and arrived in perfect condition.”
Helpful Report
Posted 3 years ago
Gill Hannah
Verified Buyer
“Lovely product at a good price. Well packed & speedy delivery. Great customer experience. Definitely recommend.”
Helpful Report
Posted 3 years ago
Tonia George
Verified Buyer
“Fab lights. Purchased two, one small, one large both for bedrooms. They look great”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely product, great service. Thank you very much!”
Helpful Report
Posted 3 years ago
Natalie Drenth
Verified Buyer
“Gorgeous designs.”
Helpful Report
Posted 3 years ago
Clara-Rose Wright
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 3 years ago
Lisa Hopkin
Verified Buyer
“Excellent service! Fantastic company. Cannot fault the customer service. Item delivered in a day but wrong item. Immediately rectified and replacement item received within a day. Found this company as the company I originally used took my money and I heard nothing for 4 weeks so this company was a good find. Will use again”
Helpful Report
Posted 3 years ago
Pam Waller
Verified Buyer
“Really pleased with the table mats, just what I was looking for. All well packaged and excellent delivery.”
Helpful Report
Posted 3 years ago
Brian Mundie
Verified Buyer
“Easy to order, quick to deliver. Thoroughly recommend Dotmaison shopping experience.”
Helpful Report
Posted 3 years ago
Mrs. J. Nuttall
Verified Buyer
“Excellent products and delivery service. My grandson will love the petit collage. Highly recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brilliant Love the products and all delivered as promised”
Helpful Report
Posted 3 years ago
Jane Rowan
Verified Buyer
“My beautiful velvet purse arrived very quickly,well in time for a birthday present to a friend.Thank you Dotmaison!”
Helpful Report
Posted 3 years ago
Andrew Clark
Verified Buyer
“Smooth ordering process. Clear website and delivered when expected. Would recommend highly”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Purchased the circular, two tier tray, in a brass finish as a gift. It looks fine and just like the photo. Not as weighty as I had assumed but it is ideal as a place for odds and bits in the kitchen!”
Helpful Report
Posted 3 years ago
Dotmaison is rated 4.8 based on 2,112 reviews
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