Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

Tell us how Dotmaison made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy and safe delivery of the Pantone mug. Good value too.”

Helpful Report

Posted 2 years ago

We are happy to hear that your new Pantone mug arrived safely and efficiently! The Dotmaison Team

Posted 2 years ago

“Orla Keilly bed linen was excellent value and actually 40% cheaper than other sources. Delivery on time and as instructed.”

Helpful Report

Posted 2 years ago

Thank you for your review Lorraine, we appreciate your feedback on your new Orla Kiely bedding! The Dotmaison Team

Posted 2 years ago

“Good quality product with lower than market price. I ended up buying 2 pairs of curtains with 1.1 price of one pair charged in John Lewis”

Helpful Report

Posted 2 years ago

Thank you Jia, we are happy to hear that you could purchase your Orla Kiely curtains from us at a lower price! The Dotmaison Team.

Posted 2 years ago

“Great price for a Georg Jensen Moneyphant.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, we hope you enjoy your new Georg Jensen item! The Dotmaison Team

Posted 2 years ago

“Good price and quick delivery”

Helpful Report

Posted 2 years ago

Thank you for your review Lynne! We are happy to hear that you received your order quickly. The Dotmaison Team

Posted 2 years ago

“Love ordering from this company. It’s 1st class items and delivery. Fabulous!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, we appreciate the 5 star review! The Dotmaison Team

Posted 2 years ago

“So far I am really disappointed with Dot Maison. I was not happy with the good I ordered, and not only do they require that I pay the return cost, but also that they deduct the original postage from my account. This will leave me £15 out of pocket to return something. I noted that the good was not as per the pictures but they still insist I need to pay for postage both ways.”

Helpful Report

Posted 2 years ago

Hi Hariom Thank you for taking the time to leave a review, we apologise if you are disappointed in your experience with us. I can confirm that no original shipping charge has been paid as your order qualified for free standard shipping. In regards to your return, we would love to be able to offer free returns to all of our customers, but unfortunately, it currently isn't feasible for us to do so. We do however offer a Royal Mail return label at a charge of £3.90. Again, we really appreciate you providing your feedback, it is essential in order for us to improve as we move forward. Kind regards, The Dotmaison Team

Posted 2 years ago

“Bought two Orla Kiely mugs with giftboxes and everything arrived beautifully packaged and protected. Extremely fast delivery too. Great company to buy from and very competitively priced.”

Helpful Report

Posted 2 years ago

Thank you for your review Susan! We are so pleased to hear that you love the Orla Kiely mugs! The Dotmaison Team

Posted 2 years ago

“Very pleased with my product and would certainly use them again”

Helpful Report

Posted 2 years ago

We are happy to hear that you are pleased with your purchase Jeanette! We look forward to welcoming you back! The Dotmaison Team

Posted 2 years ago

“Brilliant service, lovely item and well packaged. Would definitely use again, thrilled with my purchase! Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review Georgina! We look forward to welcoming you back! The Dotmaison Team

Posted 2 years ago

“Great range of products, fast delivery and well priced.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback! The Dotmaison Team

Posted 2 years ago

“I really like a brand of bed linen that is hard to hard, so was thrilled to purchase it from dotmaison. It was as shown in the photos, the delivery was very fast and I will continue to purchase from dotmaison.”

Helpful Report

Posted 2 years ago

We really appreciate your review Nicci and look forward to welcoming you back in the future. The Dotmaison Team

Posted 2 years ago

“I wanted the Amanda Holden duvet cover set and found it on Dotmaison at a really good price. Ordering was easy and it was delivered quickly. I was very pleased with both the service I received and the speed of delivery. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your review Linad! We are so pleased to hear that you received your order quickly and safely. The Dotmaison Team

Posted 2 years ago

“Absolutely love my bedding, as expected and delivered quickly.”

Dotmaison 5 star review on 18th June 2022

Helpful Report

Posted 2 years ago

Thank you Laura, the bedding looks lovely in your home! We look forward to welcoming you back in the future! The Dotmaison Team

Posted 2 years ago

“Quick delivery of products. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review Merlyn! We look forward to welcoming you back! The Dotmaison Team

Posted 2 years ago

“Carefully packaged,arrived without delay.”

Helpful Report

Posted 2 years ago

Thank you for your review, we are pleased to hear that your order arrived quickly and safely! The Dotmaison Team

Posted 2 years ago

“Arrived well packed and in time range specified. Great range of curtains to choose from and very pleased with quality of Ashley Wilde cuetains and design.”

Helpful Report

Posted 2 years ago

We are so pleased to hear that you love your new Ashley Wilde curtains! We look forward to welcoming you back in the future! The Dotmaison Team

Posted 2 years ago

“Beautiful quality curtains, but unfortunately the colour online was different to what the product looked like in reality and so didn’t match my colour scheme so I had to return them.”

Helpful Report

Posted 2 years ago

“Items came beautifully packaged and arrived on time.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Lydia, we are glad to hear that you love your new items! The Dotmaison Team

Posted 2 years ago

“Great service delivery and overall attention.”

Helpful Report

Posted 2 years ago

Thank you very much for your review and feedback Donald! The Dotmaison Team

Posted 2 years ago

Dotmaison is rated 4.8 based on 2,112 reviews