Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery of my bedding. I love it”

Dotmaison 5 star review on 8th October 2020

Helpful Report

Posted 4 years ago

Thank you Nichola! The Rita Ora bedding looks like the perfect addition to your room! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great prices, quick delivery. No hesitation in using again.”

Helpful Report

Posted 4 years ago

Amazing to hear that you could purchase from us a great price Lucy! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”

Helpful Report

Posted 4 years ago

Jacqui, we are happy to hear that your order was delivered to you quickly! We are sorry that your parcel arrived squashed and we will be sure to pass this feedback on. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”

Helpful Report

Posted 4 years ago

“Great speedy service. Packaging not so brilliant ( the box was squashed) products very good value”

Helpful Report

Posted 4 years ago

“Quick efficient and accurate service”

Helpful Report

Posted 4 years ago

Thank you Nick, we are glad that you received great service from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good product. Good price. Good service.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good website within wide range of branded products. The parcel I ordered was packed carefully and the products are great!”

Helpful Report

Posted 4 years ago

Thank you Maria, we are pleased that your order arrived to you securely! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“The service was great and the pouches were really beautiful. They will make excellent gifts. They are so unusual.”

Helpful Report

Posted 4 years ago

Catherine, we are very happy to hear that you are pleased with your order! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Even though two of the items I ordered were damaged the process to receive replacements was extremely efficient and courteous. Would definitely recommend and hope to use again.”

Helpful Report

Posted 4 years ago

Karen, we are so pleased that we could help you in replacing the damaged items that you had previously received! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent speedy delivery and quality items at a great price!”

Helpful Report

Posted 4 years ago

Fantastic to hear that your order was delivered to you quickly Yasmin! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Fast delivery and the cushions was exactly as the pictures on the website. I would certainly use them again ☺️”

Helpful Report

Posted 4 years ago

Lynne, we are very glad to hear that you love your new cushions! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very pleased with the service . Quick and efficient and easy to order . I love my new bluebellgray bedding ! 😊”

Helpful Report

Posted 4 years ago

Jacqueline, we are happy to hear that you love your new Bluebellgray bedding! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“There was a fault with one of my items but I am glad to say this was sorted out very well. I would just mention the cost if returns if you change your mind which is quite pricey compared to other websites. It is not always easy to know what a product is really like quality wise until you see it, so just check the cost to return which is £6 or £7 against the cost of the item you are buying.”

Helpful Report

Posted 4 years ago

Elaine, we are glad to hear that we could resolve the fault with your order. Thank you also for the feedback regarding the returns cost. We do also offer a cheaper option which is Royal Mail at £3.50. The prices that we list on our website are what we are given by the couriers themselves so we are unable to change them. Thank you again for your feedback regarding this. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Efficient delivery and goods as described.”

Helpful Report

Posted 4 years ago

Amazing to hear that your order was as described on our site Jacqueline! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Fabulous lampshade, carefully packaged. Great service.”

Helpful Report

Posted 4 years ago

Tina, we are glad to hear that you love your Umage lampshade! We looked forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product. Fast delivery.”

Helpful Report

Posted 4 years ago

Honor, thank you for your review! We are glad that your order was delivered to you quickly! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“FAST AND EFFICIENT.GOOD CHOICE AND ALL A LITTLE BIT DIFFERENT”

Helpful Report

Posted 4 years ago

Thank you Diana, we are glad that you are happy with the products that we offer on our site! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Thank you I loved the products and very quick delivery :)”

Helpful Report

Posted 4 years ago

Fantastic to hear that Maria! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product, delivered on time and extremely well packaged.”

Helpful Report

Posted 4 years ago

Amazing to hear that you are happy with your order and the delivery time Mick! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews