Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 3 years ago

“Product as promised......completely undamaged.......packaging of high quality.......arrived in time for Christmas. Very pleased.”

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Posted 3 years ago

“A lovely website with a huge range to choose from. Excellent service and prompt delivery. Very pleased with my purchase, lovely curtains, well made and great quality. Will buy from here again in the future.”

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Posted 3 years ago

“Quick service and lovely products thank you”

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Posted 3 years ago

“Easy to use website”

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Posted 3 years ago

“Beautiful products but excruciatingly slow returns process”

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Posted 3 years ago

Good morning Thank you for leaving a review. We apologise if you feel the returns process was slow, your feedback will be taken into account and we will continue working to improve in all areas in order to provide the best service possible to our customers. Kind regards, The Dotmaison Team

Posted 3 years ago

“Love this cushion - which has a matching duvet set. Fast delivery and secure packaging - will definitely shop from here again! Thank you”

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Posted 3 years ago

“Great company and service”

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Posted 3 years ago

“Excellent cutlery, greatly improved by new design of the knives and slightly larger teaspoons compared to our twenty year old set. Quick well packaged delivery. Thanks”

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Posted 3 years ago

“Impressed at how quickly my order was dispatched. It arrived in time for Christmas and I had left to very late. Thank you”

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Posted 3 years ago

“Excellent delivery and service, no issues at all despite the Christmas rush! This meant no disappointments on Christmas day. Definitely will shop again with Dotmaison.”

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Posted 3 years ago

“Amazing quality and great price”

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Posted 3 years ago

“Easy to use website. Good variety of goods, excellent service”

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Posted 3 years ago

“Efficient, fast, and excellent service from dotmaison.”

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Posted 3 years ago

“Great prices and prompt and up to date tracking of delivery, what more do you need. Will definitely keep using them.”

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Posted 3 years ago

“In my experience it’s fast, all fragile items packed very well and as expected, no issues and use every year for Christmas presents. Just wish website was easier to browse”

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Posted 3 years ago

“Bought to replace one I broke. Quick easy service. Thank you”

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Posted 3 years ago

“So happy with my purchase, arrived super quickly and was cheaper than other places I has seen the same item. Fabulous quality, will shop here again”

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Posted 3 years ago

“Great service and quick delivery! Packaged really well for glassware and beautiful wine glasses.”

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Posted 3 years ago

“I was looking to replace my eye mask that I use every night but had lost. It was sold out on the original website and everywhere else, but I managed to find one here. A real lifesaver!”

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Posted 3 years ago

Dotmaison is rated 4.8 based on 2,112 reviews