Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, excellent service, excellent company.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted you happy with our service! Thank you for the 5 stars! we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Beware of hidden costs when returning items. I ordered 3 items and 2 were not suitable. The pillow cases that I kept were lovely but cost me an additional 11 pounds due to return cost of 4.99 and postage of 5.99 being deducted from my refund. I will order from John Lewis next time as there are no hidden costs.”

Helpful Report

Posted 1 year ago

“The item I purchased was delivered on time & beautifully gift wrapped the extra charge was well worth it. I’d definitely use Dotmaison again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our gift wrap and service! we look forward to welcoming you back soon! kind regards, The Dotmaison team.

Posted 1 year ago

“My order came quickly and was well packaged. Was pleased with my purchase, it was competitively priced.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your pleased with your purchase and we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Lovely duvet cover. Good price. Quick delivery.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“I have used Dotmaison on several occasions and the service I have received has been superb. So far they have beaten everyone on price. The order is always despatched immediately and you are kept informed at every step. Would recommend as a 5 star company to deal with”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and thank you for rating us 5 stars! we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Fast delivery. Great item and good communication. Very pleased”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Great company!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you think our company is great! We look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Very happy with the Timorous Beasties' Duvet set. Absolutely gorgeous and delivered as promised timewise. Highly recommend Dotmaison.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with your purchase and thank you for the 5 stars! We look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Great shop with a huge range and great customer service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted you're happy with the range we offer and our customer service. We look forward to welcoming you back soon! Kind regards, The dotmaison team.

Posted 1 year ago

“Very happy with purchase, great price, prompt delivery and well packaged. No complaints whatsoever. Would use again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Just perfect. Great price on vase we wanted and delivered speedily within 48hours all snuggly wrapped up.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted you're happy Wirth the service we provide! we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Love finding this Orla Kiely bedding set from dotmaison price unbeatable definitely ordering again”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you love your Orla Kiely bedding! Kind regards , The Dotmaison team.

Posted 1 year ago

“A very nice product - nicely made and good quality. Haven't put it up yet but ordering was easy and it arrived on time in a lovely box. Nice company to buy from.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and most of all that your happy with your order! Kind regards, The Dotmaison team.

Posted 1 year ago

“Fast and efficient. Definitely recommend”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave use review , we're delighted you're happy with our service! Kind regards, The Dotmaison team.

Posted 1 year ago

“Best price around for the item i wanted, easy to navigate website and quick delivery. Will buy again. Thanks”

Dotmaison 5 star review on 1st March 2023

Helpful Report

Posted 1 year ago

“My order arrived in good time and was well packaged. I loved the cushion, it was just what I wanted.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service and look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Fancy hot water bottle cover. Very nice though rather expensive”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our products. Kind regards , The Dotmaison team.

Posted 1 year ago

“Great prices and excellent speed of delivery.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service. Kind regards, The Dotmaison team.

Posted 1 year ago

“Very good service and quickly delivered Thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

Dotmaison is rated 4.8 based on 2,112 reviews