Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never will I buy from this company again sent my item back and won't refund me”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review. We sincerely apologise for any frustration regarding your return. Unfortunately as the goods have been returned in an unsaleable condition they cannot be accepted. However, we are more than happy to ship the items back to you at our own expense. If you have any queries at all, please do let our Customer Team know and we will be happy to help. Kind regards, Dotmaison Team

Posted 1 year ago

“Sent wrong item returned but waiting for refund”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review. We sincerely apologise for the mix-up with your order and thank you once again for your cooperation. Rest assured your refund will be processed today. Kind regards, Dotmaison Team

Posted 1 year ago

“I ordered curtains. They are as described. I'm pleased with them. Delivery was quick.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service. Kind regards, The Dotmaison team.

Posted 1 year ago

“Keen price (for both product and delivery), speedy delivery (arrived by Christmas), product as described. Would purchase from Dotmaison again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our products and service. We look forward to welcoming you back soon! kind regards, The Dotmaison team.

Posted 1 year ago

“Very competitive price and quick delivery. Will use again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted that you would use us again! Kind regards , The Dotmaison team.

Posted 1 year ago

“Great products, fabulous service, incredible packing too! Thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you are happy with our service! We look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Lovely little doll, ideal for my granddaughter to take her first rag doll to Australia.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're sure your granddaughter will love her first doll! Kind regards, The Dotmaison team.

Posted 1 year ago

“Lovely little dolls stroller, very happy with the product and service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review , we're delighted you're happy with our products and service! Kind regards , The Dotmaison team.

Posted 1 year ago

“A great Product and great service will order from them again with confidence. Lesley Rigby”

Helpful Report

Posted 1 year ago

Thank you for taking the time to reply , we're delighted you're happy with our purchase! We look forward to welcoming you back soon. The Dotmaison team.

Posted 1 year ago

“I thought the doll will be a bit bigger but it it is great anyway”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we look forward to welcoming you back! Kind regards, The Dotmaison team.

Posted 1 year ago

“Arrived in good time and was well wrapped. The perfect present, definitely will buy from here again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review , we're delighted you're happy with our service. we look forward to welcoming you back soon. The Dotmaison team.

Posted 1 year ago

“Easy to shop great prices, fast delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Arrived in good time and my daughter was delighted with her Christmas present. Thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase! Kind regards, The Dotmaison team.

Posted 1 year ago

“Great products and reasonable prices. Fast delivery. Would order again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service! we look forward to welcoming you back. The Dotmaison team.

Posted 1 year ago

“Hi. Thanks for asking for my opinion on your product and service. Great delivery and packaging. The dressing gown is beautiful and very well made. Has quality written all over it. The only disappointment is with the hanging tag on the back of the neck. It’s quite a heavy garment and, Of course, will be heavier when damp after a bath or shower. The hanging tag is flimsy and not fit for purpose. It will snap in time. You should put one on, made of the same sturdy cloth as the gown itself. I recently bought a dressing gown for myself from ASDA and it has a sturdy cloth tag. That said, my fiancée is delighted with her Christmas present and loves the colours. Thank you for reading my review. I hope you take it on board. With gratitude. Tommy boyle”

Helpful Report

Posted 1 year ago

“I am delighted with the Advent Candles I recently purchased, one for my daughter and the other for a family friend. They were delighted with their Christmas present. Would you be able to find out if there are candle holders which would make them look special?”

Helpful Report

Posted 1 year ago

“Dispatched my item quickly. Arrived within time frame even with a post strike. Would buy from them again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service! Kind regards, The Dotmaison team.

Posted 1 year ago

“Beautiful dolls house for my granddaughter. The quality is excellent and the detail gorgeous. Lots of play and excitement about her house. Look forward to purchasing other pieces for it.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your granddaughter love her dolls house! We look forward to welcoming you back soon! Kind Regards, The Dotmaison team.

Posted 1 year ago

“Nice quality well designed and good quality fits the bathroom perfectly well pleased would recommend”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review , we're delighted you're happy with our products and service. we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Prompt delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with our service! Kind regards, The Dotmaison team.

Posted 1 year ago

Dotmaison is rated 4.8 based on 2,112 reviews