Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only thing i would have wanted was an immediate notification. I didn’t receive anything until the parcel was dispatched. Otherwise great service”

Helpful Report

Posted 4 years ago

Thank you for your review Charlotte! You should of received an order confirmation immediately but we will get our team to look at why you didn’t. We will review our notifications and try to improve this going forward. We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Expensive”

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Posted 4 years ago

Thank you for your feedback Peter! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very fast and efficient delivery.”

Helpful Report

Posted 4 years ago

We are glad that you received speedy delivery Laura! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service by knowledgeable and courteous staff. Speedy delivery. Good comms throughout. Exemplary after sales customer service. Would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you Paul! We are glad that you received great Customer Service from our team and your comments will be passed on! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“High quality products delivered on time with great packaging. Excellent online shopping experience”

Helpful Report

Posted 4 years ago

Thank you Ksenia, we are happy to hear that your order arrived on time and securely! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Super fast delivery and we LOVE our notebooks!”

Helpful Report

Posted 4 years ago

We are glad to hear that you love the Designworks Ink notebooks Emma! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great , accurate, and fast service. Thank you.”

Helpful Report

Posted 4 years ago

We are pleased to hear that you received your order with our fast service Serkalem! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent choice,price and very quick delivery”

Helpful Report

Posted 4 years ago

Thank you Vanessa, great to hear that you order arrived quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Ordered bedding, it came quickly and I love it great quality”

Helpful Report

Posted 4 years ago

Paula, we are glad that you love the Sara Miller Swan bedding! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great, product packaged well. And fast service”

Helpful Report

Posted 4 years ago

Here at Dotmaison we aim to package all orders securely! We are happy that you received yours packaged well! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Dotmaison‘s merchandise is of outstanding quality. The fastest delivery service even in this rather stressful times.”

Helpful Report

Posted 4 years ago

We are glad that you received your order quickly and hope you like the products you ordered! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service. Quick delivery and good communication. Definitely order again for Dotmaison!”

Helpful Report

Posted 4 years ago

Alison, thank you for your kinds words! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I made a few orders in a short period of time as some were presents. Everything went through smoothly and was delivered very quickly and well packaged (I had ordered breakables). I'm impressed with Dotmaison's product range and the whole buying experience.”

Helpful Report

Posted 4 years ago

Very pleased that your orders arrived safely with no breakages Suzanne! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Thrilled with my bedlinen ordered from yourselves. cane e trendy well packaged and very very prompt delivery. Thank you”

Helpful Report

Posted 4 years ago

Thank you Jenifer! We hope you love your new bedlinen! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great products on the website - some of them really quirky and different which I love”

Helpful Report

Posted 4 years ago

We are glad that you love the variety of products that we offer Elizabeth! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good service and prompt delivery. Recommended”

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Posted 4 years ago

Thank you for your lovely review Russ! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“The LSA blush champagne flutes were part of a gift for someone, they same beautifully packed , the glasses were as expected, the recepient was absolutely delighted with them”

Helpful Report

Posted 4 years ago

Allison, great to hear that the recipient of the LSA Champagne Flutes was delighted with them! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Was very pleased with the service and quick delivers”

Helpful Report

Posted 4 years ago

Thank you Jon, great news that your order was delivered to you quickly! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“I’m really delighted with my purchase, quality good and price reasonable.”

Helpful Report

Posted 4 years ago

We hope you love your Bluebellgray Taransay bedding as much as we do Kathleen! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.

Posted 4 years ago

“Purchased an Orla Kiely mug which arrived without a box and a slight mark on it.”

Helpful Report

Posted 4 years ago

Dear Scott, thank you for your review. The Orla Kiely Mugs do not come gift boxed as standard, as advertised on our website. Gift boxes are available to order however.As regards the mark on the mug please accept our apologies, we will contact you regarding this. Many thanks Customer Team

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews