Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous products, excellent quality and speedy delivery”

Helpful Report

Posted 4 years ago

Shamima, we are glad that you are pleased with your order and the speedy delivery! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good product. Prompt delivery”

Helpful Report

Posted 4 years ago

Great to hear that Linda! We hope you love your new Voyage Maison bedding! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service!! Arrived ahead of time and absolutely delighted with my choice. Thank you.”

Helpful Report

Posted 4 years ago

Great to hear that your order was delivered to you quickly Kim! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent site with nice products and best of all very well priced. This was the first time I had used Dotmaison but hope to buy stuff again. The delivery was very fast too. Thank you for great service :)”

Helpful Report

Posted 4 years ago

Thank you Yasmin for your review! We are glad to hear that you received excellent service from us! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

Fantastic to hear that you received great service from us Barbara! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Beautiful products with quick and safe delivery - over the moon so thank you. Will certainly be recommending and buying from you again”

Helpful Report

Posted 4 years ago

Great to hear that you love your order Lucinda! Thank you for saying you would recommend us! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Quick delivery, excellent service.”

Helpful Report

Posted 4 years ago

Patrea, we are glad to hear that you received excellent service from our team! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Product picture was misleading and the dish is much smaller than anticipated”

Helpful Report

Posted 4 years ago

Hello Rob, We are sorry to hear that the dish was not what you had expected. At Dotmaison, we aim to list all of our products correctly. If you send us an email on info@dotmaison.com then we can look into this for you. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“I bought a lovely cushion which arrived promptly and was well packaged. Would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you for your review! We hope you love your new Oasis Cushion! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Swift first class service, Love my Green Birds Sarah Miller Bedding, you had on offer much reduced from the full price at John Lewis. Pleased I found you on line. Best Wishes. Mauline.”

Helpful Report

Posted 4 years ago

Mauline, it's great to hear that you could purchase from us at a competitive price! We are glad that you love your new Sara Miller bedding! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Speedy service”

Helpful Report

Posted 4 years ago

Fantastic to hear Hilary! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great prices, promptly delivered and kept informed throughout. Couldn’t fault”

Helpful Report

Posted 4 years ago

Thank you Julie, happy to hear that you could purchase from us at a great price! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product quick delivery well packaged with great communication thankyou quality”

Helpful Report

Posted 4 years ago

Jonathan, we are glad to hear that your Mepal order was well packaged and delivered to you quickly! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“5 star quality”

Helpful Report

Posted 4 years ago

Thank you Ellen! We hope you love your new Sophie Allport bedding! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good price - speedy delivery.”

Helpful Report

Posted 4 years ago

Thank you Michelle, happy to hear that your order was delivered to you quickly! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Love our silicone trivets from Dotmaison. Smaller than I had expected, we did order quite a few to compensate, but actually we didn’t have to - they work really great. We now have enough to use on the table as hot plates. Easy to clean and they look really good.”

Helpful Report

Posted 4 years ago

Emma, that's great to hear that your Zone Denmark Silicone Trivets are the perfect addition to your table! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Speedy and safe delivery of quality goods at a competitive price. Why can’t all other companies employing online ordering be like that?”

Helpful Report

Posted 4 years ago

Thank you Ken for your kind words and we are glad that you could purchase from us at a competitive price! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Really good customer service and prompt responses to emails. Website is easy to navigate and I’m really happy with my purchase!”

Helpful Report

Posted 4 years ago

Thank you Sarah, we are glad that you love your new Sara Miller products that you ordered from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“When one item (out of many!) arrived damaged, they sent a replacement immediately. Very quick service and products worked well.”

Helpful Report

Posted 4 years ago

Sarah, we are happy to hear that we could send out a replacement to you and apologies again that one of your items arrived damaged. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Quick delivery good price”

Helpful Report

Posted 4 years ago

We are glad that your order arrived to you quickly Nadine! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews