Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase, great quality and arrived promptly. Thank you 😊”

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Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“My first purchase from Dotmaison was a bed throw which turned out to be the wrong type of fabric for me. However, their service on delivery and refunding was excellent. They have a nice eclectic mix of homewares on their website and I may well take a look at other things in the future.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted your happy with the service we provide and hope to see you back in the future. Kind regards, The Dotmaison team.

Posted 1 year ago

“I am very pleased with my order! the duvet set i ordered is beautiful! the fabric feels a very good quality and the colour is perfect! delivery was was very quick! very impressed.”

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Posted 1 year ago

“Great company to order from, ordering was easy, items arrived quickly and well packaged.”

Dotmaison 5 star review on 31st May 2023

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Posted 1 year ago

“I have still not received my order which was a new baby present. The baby is now 3 weeks old !!!!”

Helpful Report

Posted 1 year ago

We're sorry to hear there's been an issue with the delivery of your order, we've looked into this for you and can see the courier attempted to deliver however was unsuccessful therefore left a calling card. Your parcel was then delivered to a requested pick up shop however was never collected which resulted in the parcel being send back to us. We will reach out to you , to resolve the issue for you. Kind regards, The Dotmaison team.

Posted 1 year ago

“All I can say is that Dotmaison are a dream to deal with. Their customer service is 1st class, professional, prompt and courteous. Harriet is a credit to the company! Highly recommended company, products and staff.”

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Posted 1 year ago

“Amazing products and service”

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Posted 1 year ago

Thank you for taking the time to leave us a review , were' delighted you love what we have to offer and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Amazing service, I was expecting a long delivery time as the products were not coming from the UK but they came super quick and the delivery company kept in touch at every stage of the process!! I can’t recommend enough and will definitely purchase again… thank you for the excellent service 👍🏼”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted to hear you're happy with the service we provide! we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Beautiful set”

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Posted 1 year ago

“Amazing service”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and look forward to welcoming you back soon! Kind regards, The dotmaison team.

Posted 1 year ago

“My order was delivered to me very promptly, It was well package up. I would definitely order from this company again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and we look forward to welcoming you back soon. Kind regards, The Dotmasion team.

Posted 1 year ago

“Very efficient service and very competitive prices. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and look forward to welcoming you back soon. Kind regards, Harriet

Posted 1 year ago

“Beautiful mirror, nice thin frame very elegant. Quick delivery and well packaged. Love it !!”

Dotmaison 5 star review on 13th May 2023

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Posted 1 year ago

“Really like the product and arrived very quickly.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with your purchase. Kind regards, The Dotmaison team.

Posted 1 year ago

“Really good value for a high quality item and super fast delivery. The clock arrived really well packaged as well and looks fantastic in our kitchen.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted to hear you're happy with the service we provide and that your pleased with your purchase. Kind regards, The Dotmaison team.

Posted 1 year ago

“Lovely cushion and quick delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service. Kind regards, The Dotmaison team.

Posted 1 year ago

“Godd service and fast delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide and looking forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“I tried to get these cushions from various places but they all had a long wait involved with getting them. Dot Mai son said two weeks however it took way longer than that, the same as everyone else in fact. But every time I emailed it was answered promptly, and I was informed as soon as back in stock and then they were delivered promptly. Very happy with quality and saved myself a few quid as well.”

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Posted 1 year ago

“The lamp I ordered arrived promptly and safely being very well packaged . It was a present for my granddaughter and she was delighted with it .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and we're glad to hear your granddaughter is happy to! Kind regards, The Dotmaison team.

Posted 1 year ago

“Fast, efficient service. Happy with curtains ordered.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and the service we provide. Kind regards, The Dotmaison team.

Posted 1 year ago

Dotmaison is rated 4.8 based on 2,112 reviews