Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great company. I’ve used a few times now and they can’t be beaten on price. Delivery is super fast.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide. we looking forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Found just what I was looking for at a great price. Good communication and fast delivery.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide. we look forward to welcoming you back soon. Kind regards, The Dotmaison team.

Posted 1 year ago

“Very quick good service lovely item”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and most importantly love your purchase. Kind regards, The Dotmaison team.

Posted 1 year ago

“Speedy confirmation of order delivered in given time frame. Product as ordered. Very pleased”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“good stock, fair price, efficient service”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we're delighted your happy with our service and we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“When purchasing from this company I did ask not to be contacted with marketing rubbish or any correspondence that is not related to my order - well, they didn't respect my wishes! I wonder what else they have done with my personal information!”

Helpful Report

Posted 1 year ago

Dear Customer , We are very sorry you are dissatisfied and we have messaged you directly, however we can see that you actually did subscribe to our newsletter and also that you utilised a discount code which was supplied with your first welcome email. You then subsequently unsubscribed, since when we have not sent any further marketing emails to you. We have sent you the audit trail and timeline of when you subscribed, when you placed your order and when you then unsubscribed. We are very careful with customer data and we do absolutely respect customers wishes, we would certainly never abuse customers data in the way which you intimate. We can only assume that you made a mistake and forgot you had indeed subscribed to our email marketing. Kind regards Customer Team

Posted 1 year ago

“The product was just what I was looking for and was the best price I could find.”

Dotmaison 5 star review on 25th April 2023

Helpful Report

Posted 1 year ago

“Ordered a clock which arrived safely and very pleased with the product.”

Dotmaison 5 star review on 24th April 2023

Helpful Report

Posted 1 year ago

Thank you for taking the time to take a picture and leave us a review , we're delighted your happy with your purchase! Kind regards, The Dotmasion team.

Posted 1 year ago

“Purchased a new kitchen clock. The service and price was perfec. Will definitely shop here again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service provided and we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Quick, huddle-free purchase and delivery”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service. Kind regards, The Dotmaison team.

Posted 1 year ago

“Great prompt service .”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! Kind regards, The Dotmaison team.

Posted 1 year ago

“Great products at great prices. Love Dotmaison - super shopping experience.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a lovely review , we're delighted you love our company and the experience we provide! we look forward to welcoming you back soon! kind regards, The Dotmaison team.

Posted 1 year ago

“Amazing service and product. Packaging was brilliant ensured glasses came in immaculate condition”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“I ordered a laura ashley duvet set, it's so very pretty with the bows that the pillow cases and duvet does up with, the cotton feels soft, safe to say I love love it.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Loved everything I have bought from you except this latest throw which looked large in the photo but came up very small - I hv sent it back for refund. Maybe look again at the photo - item and adjust? But very happy with your company and products and will buy again”

Helpful Report

Posted 1 year ago

“No problems with anything.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Very prompt delivery very pleased”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with our service and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Quick delivery no concerns”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide! Kind regards, The Dotmaison team.

Posted 1 year ago

“Good service- the company on viewing do lovely designs and textiles”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you love the items we sell and we look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

“Beautiful bedding set very pleased with it lovely quality and stunning colours and pattern”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review , we're delighted you love your purchase and look forward to welcoming you back soon! Kind regards, The Dotmaison team.

Posted 1 year ago

Dotmaison is rated 4.8 based on 2,112 reviews