Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

Tell us how Dotmaison made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

Thank you Roger, we appreciate your feedback regarding our service! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Ted Baker pillowcases and cushion much cheaper than John Lewis. Arrived very quickly indeed. Many thanks.”

Helpful Report

Posted 4 years ago

Thank you Letitia! We are pleased to hear that you could order from us at a competitive price! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Perfect service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Tito! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Goods came timeously. Easy to order online.”

Helpful Report

Posted 4 years ago

Great to hear Elizabeth, we appreciate your feedback on the ordering process for our website! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Superb efficient delivery within 2 days to France”

Helpful Report

Posted 4 years ago

Elayne, fantastic news that your order was delivered to France so quickly! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Quick, competitive pricing and carefully wrapped. Great store!”

Helpful Report

Posted 4 years ago

We are glad to hear that you could purchase from us at a competitive price! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very efficient service”

Helpful Report

Posted 4 years ago

Thank you Yasmin, we are pleased to hear that you received efficient service from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very satisfied with product and service”

Helpful Report

Posted 4 years ago

Simon, we are glad that you are satisfied with the service your received from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Lovely collection of products available. The ordering, confirmation of order and subsequent delivery are very efficient - faultless service. Thoroughly recommend Dotmaison!”

Helpful Report

Posted 4 years ago

Amazing to hear that your experience with us was excellent Sarah!! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Order came within the time limit very pleased with my purchase”

Helpful Report

Posted 4 years ago

Thank you Jeffrey, we are glad that we could get your order to you on time. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“First time I've used this website, fast delivery”

Helpful Report

Posted 4 years ago

Excellent to hear that you are happy with your experience with us Denise! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Thank you for your review David! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service from Dotmaison, fast dispatch and very well packed. I love the cushions though disappointed as the label said not to use on light or leather furniture,I saw no mention of this online. I have kept them rather than the hassle of returning them and use them on the bed instead, the yarn that is threaded through has started to fluff up though already.”

Helpful Report

Posted 4 years ago

Hi Maureen, We are happy to hear that you love your cushion and received excellent service from us. Thank you for providing feedback regarding the wording on our website. This feedback will be passed on to the relevant team. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“happy with my purchase!”

Helpful Report

Posted 4 years ago

Thank you for your review! Great to hear that you are happy with your order! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Lovely ted baker box at a good price and quick delivery. Great service would order again.”

Helpful Report

Posted 4 years ago

Thank you Diane, we are pleased to hear that you love your new Ted Baker box! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Product was as described and arrived promptly and a lot cheaper than some others.”

Helpful Report

Posted 4 years ago

Maureen, we are glad to hear that you are pleased with your order and the quickness of delivery! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Easy to use web with quick delivery, overall excellent service”

Helpful Report

Posted 4 years ago

Isobel, thank you for your feedback on your experience using our website! We are pleased to hear that you also received excellent service from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great products Great price good delivery Thankyou”

Helpful Report

Posted 4 years ago

Fantastic to hear that you love your order Korina! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Apart the clock ⏰ which I returned to you everything was excellent”

Helpful Report

Posted 4 years ago

Thank you Karen, we are glad that you are happy with the rest of your order! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Prompt service, well packaged. Delighted with purchase and service.”

Helpful Report

Posted 4 years ago

Winifred, we are pleased to hear that you are happy with your order! We look forward to your next purchase. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews