Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

Write Your review

Tell us how Dotmaison made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Great product.”

Helpful Report

Posted 4 years ago

Fantastic news that you received your order so quickly Alicja! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Excellent service excellent price prompt delivery!”

Helpful Report

Posted 4 years ago

Susan, we are so pleased to hear that you received excellent service from us! Along with speedy delivery! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Quick delivery, thank you.”

Helpful Report

Posted 4 years ago

Fantastic news that your order was delivered to you quickly Sophia! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Lovely distinctive products and great service”

Helpful Report

Posted 4 years ago

We are pleased to hear that you are happy with our service and the products that we showcase on our website Karen! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Really good experience from start to finish. Great product.”

Helpful Report

Posted 4 years ago

Thank you Carole for your lovely review regarding your experience with us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“I've used Dotmaison a few times now and because they have some unusual items at very reasonable prices. They despatch promptly so delivery is fast and efficient. Would recommend highly.”

Helpful Report

Posted 4 years ago

Great to hear that you are a returning customer Julia and that you would recommend us! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Very pleased with our purchase and excellent service ,Thank you.”

Helpful Report

Posted 4 years ago

Thank you Susan, great to hear that you are pleased with your purchase from us! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Brilliant”

Helpful Report

Posted 4 years ago

Thank you Carolyn, we look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Brilliant service, kept informed and quick delivery.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Charlotte! We are happy to hear that you were kept well informed about your order. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product. Greater price. Prompt delivery. Very satisfied customer 😁”

Helpful Report

Posted 4 years ago

Thank you for your kinds words Niall, we are very glad to hear that you are satisfied with our service! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Prompt delivery. Bought as gifts so not tested yet”

Helpful Report

Posted 4 years ago

We are glad to hear that you received your order quickly Freda! We hope the recipients of the gifts enjoy them as much as we do! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great range of products at competitive prices. Delivery times are very good too.”

Helpful Report

Posted 4 years ago

Geoffrey, we are happy to hear that you could purchase from us at a competitive price! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product and speedy delivery thank you 😊”

Helpful Report

Posted 4 years ago

Great to hear that you love your new product Laura! And received such quick delivery! Many thanks, Domtaison Customer Team.

Posted 4 years ago

“Recently purchased some glass tumblers from Dotmaison. fantastic speedy delivery,excellently packaged, absolutely love the Tumblers. Would definitely recommend and use again.”

Helpful Report

Posted 4 years ago

Thank you for saying you would recommend us Janet! We are so pleased to hear that you love your new tumblers! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“I have returned the item via parcel force and i have not received an update with regards to getting a refund”

Helpful Report

Posted 4 years ago

Hi Deborah, After looking at our records, we can see that we received your return back on the 30th July 2020 and your refund was processed on the 3rd August 2020. If you have any more queries regarding this, please let us know on info@dotmaison.com and we can look into it for you. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great product, easy ordering and quick delivery!”

Helpful Report

Posted 4 years ago

Great to hear that the ordering process was smooth for you Sophia! We hope you purchase from us again soon! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Great delivery and great products, what more can a girl ask for....”

Helpful Report

Posted 4 years ago

Thank you, we are happy to hear that you love your new products! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Well I'm still awaiting my item and its been quite a while. So hopefully I will receive it.”

Helpful Report

Posted 4 years ago

Hi Emily, I believe that you have spoken with our team and this has been resolved for you now. Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Arrived withon a few of days. As ordeed.”

Helpful Report

Posted 4 years ago

We are pleased to hear that your order was delivered to you so quickly Annette! We look forward to your next purchase! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

“Good service and well packaged very pleased with new duvet set thanks.”

Helpful Report

Posted 4 years ago

Thank you Karen, we are glad to hear that you are happy with your new duvet set! Many thanks, Dotmaison Customer Team.

Posted 4 years ago

Dotmaison is rated 4.8 based on 2,112 reviews