Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.56

4.6 Rating 212 Reviews

88 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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“The water filter arrived very quickly and is working very well, providing us with really lovely water. Looks very stylish on the kitchen counter. Not at all disappointed and would recommend to everyone. We bought the 6L version which is fine for our household of 2.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to share your wonderful review of our water filter! We are thrilled to hear that your purchase arrived swiftly and is exceeding your expectations. It's fantastic to know that you're enjoying the benefits of clean and refreshing water from our filter, and we're delighted to hear that you find it stylish on your kitchen counter. Your recommendation means a lot to us, and we truly appreciate your kind words. We're here to provide top-notch products and service, and we're glad to have met your needs for your household of 2 with the 6L version. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority. Thank you once again for choosing our water filter and for your valuable feedback. We look forward to serving you in the future.

Posted 7 months ago

“Excellent service, webpage is easy to navigate. Filters arrived very quickly. Easy to use and good value for money.”

Helpful Report

Posted 7 months ago

Thank you ever so much for sharing your fantastic review of our product and service! We truly appreciate your kind words and feedback. We're thrilled to hear that you found our webpage easy to navigate and that our filters arrived promptly. Providing a seamless and efficient shopping experience is one of our top priorities, and we're delighted that it met your expectations. Ease of use and great value are key aspects we aim to deliver, and it's wonderful to know that you found our product to be just that. Your satisfaction means a lot to us, and we're here to continue offering you top-notch products and services. Should you ever need assistance or have any questions in the future, please don't hesitate to reach out. Your support is important to us, and we look forward to serving you again. Once again, thank you for choosing our product and for taking the time to share your positive experience with us.

Posted 7 months ago

“It's early days however definitely enjoying the taste and benefits of cleaner drinking water. Easy system to set up, bit fiddly for me getting the rubber washers not to leak inititially, seems to be ok now. Would definitely recommend”

Helpful Report

Posted 8 months ago

Thank you so much for sharing your initial thoughts on our product! We're thrilled to hear that you're already enjoying the improved taste and benefits of cleaner drinking water. We understand that setting up any system can have its minor challenges, and we appreciate your feedback about the rubber washers. We're pleased to hear that it seems to be working well for you now, and please know that our team is always here to assist with any questions or concerns you may have along the way. Your recommendation means a lot to us, and we're grateful for your support. We're committed to providing not only top-quality products but also excellent customer experiences. As you continue to use our system, if you ever come across any further questions or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing our product, and we look forward to serving you in the future.

Posted 7 months ago

“waste of time, do not recommend this company, not worth a review either”

Helpful Report

Posted 8 months ago

We genuinely appreciate you taking the time to share your feedback, even though it's not a positive one. We're sorry to hear that you had a disappointing experience with our product, and we'd like to understand more about your concerns to improve our services. Your satisfaction is incredibly important to us, and we would be grateful if you could provide us with more details on what specifically went wrong or what aspects of our product didn't meet your expectations. Your insights will help us address any issues and make necessary improvements to ensure a better experience for our customers. Please feel free to reach out to our customer support team directly (filtersales@doulton.com) with any additional information or concerns you may have. We are committed to rectifying any issues and providing the best possible service to our customers. Once again, we appreciate your feedback, and we hope to have the opportunity to make things right for you in the future.

Posted 7 months ago

“SORRY I ORDEREED WRONG ONE, TOO SMALL, I NEED TEN INCH NO RETURNS SLIP”

Helpful Report

Posted 8 months ago

Hello Philippa Has this been rectified?

Posted 7 months ago

“Bought for a friend who normally only drinks bottled water. She loves it!! Great quality and great taste”

Helpful Report

Posted 8 months ago

We're thrilled to hear that your friend is enjoying our product! Thank you for taking the time to share this wonderful review. It's fantastic to know that our product has met your friend's expectations and that she loves the great quality and taste it provides. We take pride in delivering top-quality products, and your kind words serve as motivation for us to continue doing so. If you or your friend have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure a great experience. Thank you for choosing our product, and we appreciate your support!

Posted 7 months ago

“The unit arrived in good shape, well packaged and was easy to assemble. One small detail; the tap didn't seal to the body work on the first try, I don't like over tightening plastic threads. The seal on the tap might be easier to acheive if a flat area was pressed into the metal so that the rubber seals were tightening onto a flat surface rather than a curved one. What did come as a surprise is that the TDS of the filtered water is 40 ppm above our well water straight from the tap that is filtered and pH corrected. Is there a reason for that?”

Helpful Report

Posted 8 months ago

Hello Caroline, Have you received your product?

Posted 7 months ago

“Water in London is horrible ,You cannot drink it from tap ,smelling chlorine and is full of fluoride,the best one is diverted osmosis ,but very expensive,so decided to choose Berkefeld ,Very happy with my purchase,p.s.bottled water is full of plastic”

Helpful Report

Posted 8 months ago

Thank you so much for sharing your experience and thoughts on our British Berkefeld Gravity water filter system. We're delighted to hear that you're enjoying the benefits it offers, especially in a city like London where water quality can be a concern. We completely understand your concerns about tap water and the environmental impact of bottled water. It's great to know that you've found a solution that not only provides you with better-tasting water but also aligns with your eco-conscious values. We appreciate your choice to trust British Berkefeld as an affordable and effective alternative to reverse osmosis systems. Your feedback serves as a testament to the value and quality we strive to provide. If you have any questions or need further assistance in the future, please feel free to reach out. We're here to ensure you continue to enjoy clean, great-tasting water while reducing plastic waste. Once again, thank you for your purchase and for being a part of our mission to make water sustainable.

Posted 7 months ago

“Having decided to get a gravity fed water filter we set about researching options. Originally a different brand was being considered before we came across Doulton. Instantly we were impressed by their transparency as a company. Having then purchased a 6 liter system with a stainless tap we could not be more pleased with it. You get a British made sustainable ceramic filter system with the peace of mind from NSF testing. Once accustomed to the flow rate there is something therapeutic about the water dripping slowly through the filter. The ceramic candles are relatively biodegradable and offer quality beautiful tasting clean water that is plentiful. Highly recommend as the first choice for your water filtration.”

Helpful Report

Posted 8 months ago

We are truly grateful for your thoughtful and glowing review of our British Berkefeld Stainless Steel Gravity System! Your detailed feedback and kind words mean the world to us, and we appreciate you taking the time to share your experience. It's wonderful to hear that you were impressed by our company's transparency, as we believe in being open and honest with our customers. We're delighted that you chose our 6-liter system with a stainless tap and that it has exceeded your expectations. Knowing that you find our British-made ceramic filter system sustainable and appreciate the peace of mind from NSF testing warms our hearts. We're also thrilled that you've found the flow rate therapeutic – there's something serene about the slow, deliberate filtration process. Our ceramic candles are indeed manufactured with biodegradability in mind, and it's great to hear that you're enjoying quality, beautiful-tasting, and clean water that's abundant. Your recommendation as the first choice for water filtration is a huge compliment and speaks volumes about our commitment to excellence. Should you have any questions, need assistance, or want to explore more about our products in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Once again, thank you for choosing Doulton and for being a valued part of our community of satisfied customers.

Posted 7 months ago

“Arrived very quickly. Quality is good. Exactly what I was looking for.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your review of our product! We are thrilled to hear about your positive experience. It's fantastic to know that your order arrived promptly and that you're pleased with the quality of our product. We always strive to provide our customers with exactly what they're looking for, and your satisfaction is our ultimate goal. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Once again, thank you for choosing our product, and we appreciate your support!

Posted 7 months ago

“Good quality products”

Helpful Report

Posted 8 months ago

Thank you so much for taking a moment to share your feedback with us. We truly appreciate your kind words regarding our products. We take pride in delivering good quality products to our customers, and your positive review serves as a testament to our commitment to excellence. Your satisfaction is our top priority, and we're here to assist you with any questions or concerns you may have in the future. Your support means the world to us. Once again, thank you for choosing our products, and we look forward to serving you again in the future.

Posted 7 months ago

“Turns Wessex Water poison into nectar. An absolute necessity…. If you want to survive past 40 years old”

Helpful Report

Posted 8 months ago

We truly appreciate your remarkable review of our product! Your witty and positive feedback brings a smile to our faces, and we're delighted to know that our product has made such a significant impact on your water quality. It's fantastic to hear that our product has transformed your water into something akin to nectar. At Doulton Water Filters, we are dedicated to providing solutions that enhance the quality of life, and your satisfaction is our ultimate reward. We value your trust in our product as an "absolute necessity," and we are here to ensure that you continue to enjoy clean and safe water. If you ever have any questions or need further assistance in the future, please do not hesitate to reach out. Thank you for choosing our product and for sharing your unique perspective. We look forward to serving you for many more years to come.

Posted 7 months ago

“Purchased 2. Just what I need to take to work as I'm now able to refill my water bottle with tap water. Also great customer service. Delivered the missing filter and adaptor promptly when I highlighted it to the team.”

Helpful Report

Posted 8 months ago

Thank you so much for choosing the Taste2 Bottle with Filter and for sharing your positive experience with us! We are genuinely appreciative of your kind words and your support. It's wonderful to hear that our bottle has become the perfect companion for your workday, allowing you to refill with tap water and stay hydrated on the go. We designed the Taste2 Bottle with convenience in mind, and your satisfaction is a testament to its utility. We also appreciate your feedback about our customer service team promptly delivering the missing filter and adaptor. Your experience highlights our commitment to ensuring our customers receive the best service possible. Should you have any more questions or need further assistance in the future, please do not hesitate to reach out. We're here to make sure you continue to enjoy the benefits of our products. Thank you once again for choosing us, and we look forward to serving you for many more refills to come!

Posted 7 months ago

“Excellent service fast and efficient.”

Helpful Report

Posted 8 months ago

We wanted to extend our heartfelt gratitude for your recent 5-star review on our service. Your kind words, "Excellent service, fast and efficient," truly brightened our day! We are thrilled to know that you had such a positive experience with us. Providing fast and efficient service to our valued customers is one of our top priorities, and your feedback reaffirms that we're on the right track. Your support and trust in our brand mean a lot to us, and we're here to continue serving you with the same dedication and excellence. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing us and for taking the time to share your positive experience. We look forward to serving you again and exceeding your expectations.

Posted 7 months ago

“I purchased a filter system which came with fitting equipment. Overall pleased with the quality and the way everything fits.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate our product with 5 stars and for sharing your feedback regarding the filter system and its fitting equipment. We truly appreciate your support. We're delighted to hear that you're pleased with both the quality of the product and the seamless way everything fits together. Your satisfaction is a testament to our commitment to delivering top-notch products and excellent customer experiences. If you ever have any questions or need assistance with anything related to our products in the future, please feel free to reach out. We're here to ensure that you continue to enjoy the best possible water filtration. Once again, thank you for choosing us and for your kind words. We look forward to serving you again and exceeding your expectations.

Posted 7 months ago

“Very well made. Excellent product. I have also purchased the gravity water system.”

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Posted 8 months ago

Thank you, Sarah, for your fantastic review! We're thrilled to hear that you find our filter bottle to be very well made and an excellent product. Your satisfaction is our top priority, and we're glad to know that you're happy with your purchase. We're also delighted to hear that you've purchased our gravity water system. We're confident that it will provide you with clean and refreshing water just like our filter bottle. If you have any questions or need further assistance with your products, please don't hesitate to reach out. Thank you for choosing Doulton Water Filters!

Posted 6 months ago

“My water now tastes completely chemical free! Fast delivery and value for money”

Helpful Report

Posted 8 months ago

Thank you so much, Carlie, for your wonderful review! We're thrilled to hear that our Doulton filters have made such a positive difference for you and that your water now tastes completely chemical-free. Providing fresher tasting drinking water is our top priority, and we're delighted that we could help improve your water quality. We're also pleased to hear that you were satisfied with our fast delivery service and found our products to be a great value for money. Ensuring customer satisfaction and providing excellent value is something we always strive for. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters and for your 5-star rating!

Posted 6 months ago

“Product arrived on time.”

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Posted 8 months ago

Thank you so much, Paul, for your positive review! We're delighted to hear that your Doulton product arrived on time. Ensuring timely delivery is important to us, and we're pleased that we could meet your expectations in this regard. If you have any questions or need further assistance with your product, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters and for your 5-star rating!

Posted 6 months ago

“Efficient, does the job, the water tastes better and is there is less build up of scale in the kettle.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We're thrilled to hear that you find our Doulton filter efficient and effective at improving the taste of your water. It's great to know that you've noticed a reduction in scale build-up in your kettle as well. Ensuring clean and great-tasting water for our customers is our top priority, and we're delighted that our filter has made such a positive difference for you. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters and for your 5-star rating!

Posted 6 months ago

“Timely delivery. Excellent Quality. Highly Recommended!”

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Posted 8 months ago

Thank you so much, Chris, for your fantastic review and for giving us 5 stars! We're delighted to hear that you found our delivery to be timely and that you're satisfied with the excellent quality of our products. Your recommendation means a lot to us, and we're grateful for your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters and for your positive feedback!

Posted 6 months ago

Doulton Water Filters is rated 4.6 based on 212 reviews