Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.56

4.6 Rating 211 Reviews

88 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good product and customer service”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you are pleased with both our product and customer service. Your satisfaction is our top priority, and we truly appreciate your feedback. The Doulton Team

Posted 2 months ago

“I am very satisfied with the filters. It's been nearly three years cleaning my water and I am very happy with the results.”

Helpful Report

Posted 2 months ago

Hi Beatriz, Thank you for your wonderful 5-star review! We're thrilled to hear that you’ve been using our filters for nearly three years and are very satisfied with the results. Your long-term satisfaction is our top priority, and we truly appreciate your continued trust in our products. The Doulton Team

Posted 2 months ago

“Really delighted with my gravity water filter and cartridges. I bought an alternative jug filter and it was stratosoherically expensive and very fiddly. This one is excellent even for non-techy people and the water tastes fresher. No electrics involved either. Will keep on drinking from my great bit of kit.”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you for your fantastic 5-star review! We're delighted to hear that you're really pleased with your gravity water filter and cartridges. It's great to know that you found our product to be user-friendly and that the water tastes fresher. Your feedback about its simplicity and lack of need for electricity is very much appreciated. The Doulton Team

Posted 2 months ago

“I´ve tried most of the popular water filtration systems in the market, British Berkefeld is undoubtedly the one that offers the best-tasting water of them all and is the most convenient, 100% worth it!!!”

Helpful Report

Posted 3 months ago

Hi Gerry, Thank you for your wonderful 5-star review! We're thrilled to hear that you've tried many water filtration systems and found the British Berkefeld to be the best-tasting and most convenient. Your satisfaction and recommendation mean a lot to us. Thanks The Doulton Team

Posted 2 months ago

“Big improvement on tap water quality. Slow and steady ceramic filter.”

Helpful Report

Posted 3 months ago

Hi Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve noticed a big improvement in your tap water quality with our ceramic filter. Your satisfaction is our top priority, and it’s great to know that our product is meeting your needs. The Doulton Team

Posted 2 months ago

“I haven't yet received my order”

Helpful Report

Posted 3 months ago

“This was in use immediately! I am loving drinking pure fresh water and cooking with it too. Very pleased with my purchase. I have already recommended one to a friend. Bought with the stand, which is great, I keep a pint mug under it to top it up!”

Doulton Water Filters 5 star review on 17th June 2024

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you're enjoying pure, fresh water for both drinking and cooking. It's great to know that you're pleased with your purchase and that the stand is proving to be useful. Your recommendation to a friend means a lot to us. Many thanks The Doulton Team

Posted 2 months ago

“Works amazingly, water is tasting so fine again! I accidentally bought the wrong size as I had much bigger ones previously so the filtering with these ones does take longer but in terms of filtering it's doing an amazing job! Great value for the price too.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re delighted to hear that your filter is working amazingly and that your water tastes great again. It's great to know that you're finding our product to be of great value, even though you accidentally bought a smaller size. Your feedback is greatly appreciated. If you have any questions or need assistance with selecting the right size in the future, please don’t hesitate to reach out. We're always here to help!

Posted 3 months ago

“Easy accessible website and very prompt delivery of goods requested”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our website easy to navigate and that your delivery was very prompt. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! The Doulton Team

Posted 3 months ago

“not yet received, don't know where the package is.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback and for bringing this to our attention. I'm sorry to hear that you have not yet received your package. This is not the experience we want for our customers. Please contact our customer service team directly at filtersales@doulton.com, and we will promptly investigate the status of your order and provide you with an update. Thank you for your patience, and we appreciate your understanding.

Posted 3 months ago

“good product good service Great”

Helpful Report

Posted 3 months ago

Hi, Thank you for your wonderful 5-star review! We're delighted to hear that you're pleased with both our product and service. Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

Posted 3 months ago

“Excellent service and very fast delivery.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced excellent service and very fast delivery. Your satisfaction is our top priority, and your feedback is greatly appreciated. The Doulton Team

Posted 3 months ago

“DO WISH YOU HAD A PHONE CONTACT. MY PREVIOUS. ORDER OF CERAMIC FILTERS HAD WHITE WASHERS, WAS DISAPPOINTED THAT THIS LAST ODER HAD THE NORMAL BLACK ONES”

Helpful Report

Posted 3 months ago

“It appears items were mailed from Italy - slow delivery time ; also, postal service would not leave item at door - I had to drive to nearest town to retrieve the item. A previous order I received in 2023 was delivered exceptionally fast to my door (from Galway or somewhere local).”

Helpful Report

Posted 3 months ago

Hi, Thank you for your positive 4-star review and for sharing your experience with us. We apologize for the slower delivery time and the inconvenience of having to retrieve your package from the post office. We aim to provide a seamless delivery experience and are sorry this one did not meet our usual standards. Your previous order's quick delivery is what we strive for, and we will look into why this recent order was different. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! The Doulton Team

Posted 3 months ago

“Thank you ! my water tastes normal again ...”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that our filter has restored the normal taste of your water. Your satisfaction is our top priority, and we're so glad we could help improve your water quality. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Regards The Doulton Team

Posted 3 months ago

“Very pleased with my order. I’m really happy with my filters. I’m confident that I’m now drinking cleaner water”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you're very pleased with your order and happy with your filters. It's wonderful to know that you feel confident about drinking cleaner water with our filters. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Many thanks The Doulton Team

Posted 3 months ago

“So far in use for ca 2 weeks. I can only say the best things. Ordering an delivery was super fast. The filtering system working impaccably so far. Water does taste differently. I will continue using it without any doubt and will order a spare pair of filters.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve had such a positive experience with our filtering system over the past two weeks. It’s great to know that you found the ordering and delivery process super fast and that the system is working impeccably. We're also pleased to hear that you noticed a difference in the taste of your water. If you have any questions or need assistance when ordering your spare filters, please don’t hesitate to reach out. We're always here to help! Many thanks The Doulton Team

Posted 3 months ago

“A quality made product very happy.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you are very happy with the quality of our product. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! The Doulton Team

Posted 3 months ago

“These water filters are of excellent quality and arrive promptly and in good condition.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with the excellent quality of our water filters and that they arrived promptly and in good condition. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Many thanks The Doulton Team

Posted 3 months ago

“Fast delivery , easy to set up and can already taste the difference thank you”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced fast delivery, found the setup easy, and can already taste the difference with our filters. Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! King regards The Doulton Team

Posted 3 months ago

Doulton Water Filters is rated 4.6 based on 211 reviews