Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.56

4.6 Rating 211 Reviews

88 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

Write Your review

Tell us how Doulton Water Filters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do what it says on the box”

Helpful Report

Posted 1 month ago

“Ordered 8 days ago and still not arrived! Tracking number not updated for the last 6 days so not very happy with the service.”

Helpful Report

Posted 1 month ago

“Bonjour, Rapide, sérieux et tout est qualité. Belle journée”

Helpful Report

Posted 1 month ago

“Very efficient provides of quality filters.”

Helpful Report

Posted 1 month ago

“Very efficient and fast delivery”

Helpful Report

Posted 1 month ago

“Fast delivery quality products.”

Helpful Report

Posted 1 month ago

“this is a great product. We did a blind water test at home and the water from this bottle is by far superior to tap water, no smell, no chemicals, softer to test. Excellent”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're delighted to hear that you conducted a blind water test and found the water from our filter to be superior. It's great to know that you're enjoying the taste and quality, free from the smells and chemicals often found in tap water. Your satisfaction is our top priority, and we're thrilled that our product is making a positive difference in your home. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Posted 1 month ago

“Thanks for the help you gave me. Great product thanks.”

Helpful Report

Posted 1 month ago

“I've been using filter just for 2 weeks but I already see how much money we can save by not buying water in the store. Besides that I like the quality of the water.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We're thrilled to hear that you're already noticing the savings from not buying bottled water, and it's wonderful to know you're enjoying the quality of the filtered water as well. We appreciate your trust in our product and are glad it's making a positive impact.

Posted 1 month ago

“Excellent service from this company. Good product at a reasonable price. Will definitely use them again”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service and that you're pleased with the product and pricing. We look forward to serving you again in the future. If you ever have any questions or need further assistance, don't hesitate to reach out.

Posted 1 month ago

“I'm really happy with my recent purchase and if I had more space I would have bought the larger filter unit.”

Helpful Report

Posted 1 month ago

“Great item. We love the water filter.”

Helpful Report

Posted 1 month ago

“Sought technical advice prior to purchase. Placed order during sale event. Item arrived quickly and was packaged very professionally. Quality of the housing, tap and fittings were all exceptional and fitting was easy with very clear instructions. All working perfectly.”

Helpful Report

Posted 1 month ago

“I couldn't have asked for a better service than what I got from this company, ordered them one day and delivered the next.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our service. Speedy delivery is something we always aim for, and it’s great to know we met your expectations.

Posted 1 month ago

“I have been very pleased with my Doulton Bekefeld water filter so I re-ordered new water filters and this time decided to use the Ultra Fluoride filters having learned how damaging this chemical can be to mental health. The filters were sent well packaged and came quickly. I have subscribed to the repeat order service so that I can be sure I always have clean drinking water given the current state of the water system in this country.”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your experience and for the wonderful 5-star review! We're delighted to hear that you're pleased with your Doulton Berkefeld water filter and that our Ultra Fluoride filters are meeting your needs. It's great to know that you're taking proactive steps to ensure clean drinking water, especially with the concerns about fluoride. We're also glad you found our packaging and delivery to be satisfactory, and that our subscription service provides the convenience and peace of mind you're looking for. The Doulton Team

Posted 1 month ago

“I would of written a review about the British Berkefeld I recently bought, however, twice I emailed your company to thank them for helping us out down here in Brixham when we had the cryptosporidium outbreak and you never answered me once. A short aknowledgement/ thanks for the email would of sufficed. It's a shame as it's a great product.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback with us. I'm truly sorry to hear that your previous emails went unanswered—this is not the level of service we strive to provide, and I apologize for the oversight. We greatly appreciate your support and are glad that the British Berkefeld filter was able to help during the cryptosporidium outbreak in Brixham. Your feedback is important to us, and we'll make sure to improve our response process so that no messages go unacknowledged in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Posted 1 month ago

“A great British company leaders in water purification.”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for your glowing review and 5-star rating! We're honored to be recognized as leaders in water purification and are proud to uphold the quality and standards that our customers expect from a great British company. It's fantastic to hear that you're satisfied with our products and service. The Doulton Team

Posted 1 month ago

“Brilliant i love it”

Helpful Report

Posted 1 month ago

Hi, Thank you for the fantastic 5-star review! We're thrilled to hear that you're loving your Doulton Water Filter. It's great to know our product is making a positive difference for you. Many thanks

Posted 1 month ago

“Rvs kraantje. Beter dan volledig plastic. Ook nog mooi.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your 5-star review! We're glad to hear you're enjoying the stainless steel tap and its aesthetic appeal. We agree—it’s a great upgrade from plastic and adds a touch of elegance to your setup. The Doulton Team

Posted 1 month ago

“So far I´m really happy with the purchase. Easy to clean and set up and the water tastes great”

Helpful Report

Posted 1 month ago

Hi, Thank you for your fantastic review! We're delighted to hear that you're enjoying your purchase and finding it easy to clean and set up. It's great to know the water tastes great too! If you have any questions or need assistance, feel free to reach out. We're here to help!

Posted 1 month ago

Doulton Water Filters is rated 4.6 based on 211 reviews