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Dr ColourChip Reviews

4.0 Rating 157 Reviews
76 %
of reviewers recommend Dr ColourChip
4.0
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
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Phone:

01625347134

Email:

info@drcolourchip.eu

Location:

Fence House Business UnitsFence Avenue
Macclesfield
SK10 1LT

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SCAM: Order was placed over a month ago and not received. No reply to the numerous emails I've sent them. Don't waste your time
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Posted 4 months ago
Did not match siver metalic paint on my car. Was too dark. Applied on both metal and rubber part of bumper. Cost have bought touch up paint at auto parts store for $10 and got the same results. Don't waste your money
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Posted 6 months ago
Spent a lot of money to get a dried up, tiny bottle of useless product. Absolutely do not recommend. The packaging is not made for shipping paint. DO NOT WASTE YOUR MONEY.
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Posted 7 months ago
Useless company, never sent my order and never sent me a tracking courier info. Scam company. avoid
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Posted 7 months ago
The product works terrible on black, and is very challenging to use on decent size chips. As soon as you use the Sealac, It removes to shine leaving a dull finish. A waste of $68.31. I will encourage everyone just to buy oem touch up.
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Posted 9 months ago
I ordered more than two months ago, but I didn't receive anything. Contacting only results in standard replies. Not track&trace. Very disappointing. Lesson learned that if it sounds too good to be true it probably is.
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Posted 10 months ago
Followed instructions and watched several videos on how to do it. Silver car and the paint just won't stick to the chips. Tried the brush, the pipette, the squeegee, the glove method. Left it for 2-5 minutes, then 10 minutes. Made sure the surface was cleaned with isopropyl alcohol first as one video suggested. Gently removed excess when removing. Nothing works. Might be good for certain vehicle but for mine this was just a big spend for no gain. Considering my experience I'd say the videos are misleading.
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Posted 1 year ago
I placed my order and paid for the goods. Having being told my order would arrive Shortly. However this is were it all went wrong. Order did not arrive so I chased it up numerous times after am month without a single response. Being concerned at the non response from them. as I had paid via Paypal I logged a dispute case with Paypal who sent them a message but they also got no responses after a month so Paypal closed the case and refunded me the money. Beware of this seller and avoid them at all costs. I have seen other people having the same issues.
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Posted 2 years ago
Toyota blizzard pearl color match wasn’t even close. Looks better with the chips than with the “matched” paint. Disappointed I spent the money when paint pen from dealer would have been better. Wildly disappointed.
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Posted 2 years ago
Don't bother using this with Mazda Machine Grey Metallic (46G code). The colour match is dreadful. A real waste of money. Ive used the product before and it works okay with solid colours like white and red. Its pretty useless with metallic paint finishes.
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Posted 2 years ago
Not as easy as it looks or sounds on the YouTube video. Would be cheaper and same results to buy the paint bottle from the dealer. Does not cover the chips at all. Did exactly how directions say and results are bad. Should have left the chip the way it was. Do not recommend the product. Too much money and doesn’t do the job
Helpful Report
Posted 2 years ago
Selected correct paint code. Paint arrived and was massively different to my car. Contacted Dr Colourchip who tried to blame it on my paint fading, but ultimately agreed to send another mix. No further contact was received. Contacted again after a month and after the 2nd attempt was told a replacement would be dispatched tomorrow. Still not received. No refund received. Absolute waste of time and money. Don't bother. I'm sure it's great when it works but when it doesn't they completely ignore you.
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Posted 3 years ago
Ordered touch-up paint for a client's vehicle, and it wasn't even close. Tried in a few inconspicuous areas to test, and it was at least 4-5 shades darker than manufacturer suggested paint. Far too expensive, too. Never again.
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Posted 4 years ago
Completely ruined my paint. Now having to spend a lot of money to correct the problem. System does not do what it says.
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Posted 4 years ago
Terrible customer service! This is the third kit I have used now but unfortunately the paint match was horrendous, not even close I'm afraid. For a start it was supposed to be metallic and was clearly not in supplied product. Emailed customer service and got a pretty vague response and a lot of contradictory waffle. To date I have still not received a satisfactory response to this problem, been ongoing for nearly three weeks now, so I have returned the product awaiting full refund. In summary; product works well if they get the colour right. Just read the instructions and be patient. Customer service is a joke. Buy another system.
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Posted 4 years ago
Did not work well at all, the paint would never fully cure and the color was way off. Wouldn’t recommend anyone use this, it is a complete waste of money.
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Posted 4 years ago
Just get a paint pen. You'll save money and get the same result. Especially if you have a pearl White finish. This stuff is a joke.
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Posted 4 years ago
I’d say it was useless, but that’s probably giving it too much credit.
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Posted 5 years ago
wrong color and NOT solved the problem !!
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Posted 5 years ago
Colour was not frozen white it was more a grey colour!!
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Posted 6 years ago
Dr ColourChip is rated 4.0 based on 157 reviews