DreamIT Host Reviews

Name: DreamIT Host
Address: 4/556-598 Princes Hwy, Noble Park North
Rating: 4.72

4.7 Rating 235 Reviews

92 %

of reviewers recommend DreamIT Host

Company Reviews

Questions

Metrics

4.7

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300434151

Email:

hello@dreamithost.com.au

Location:

4/556-598 Princes Hwy
Noble Park North
3174

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DreamIT Host 5 star review on 18th July 2022

Sean Drayton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant experience so far. I signed up and received my account details within 5 minutes. And everything has worked exactly as expected.”

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Posted 4 years ago

Hi Kevin, thank you for your review! We are glad to hear that you've had a positive experience.

Posted 4 years ago

“I was looking for a hosting service primarily for my email as my current provider only offered 5GB and no suitable upgrade / price point mix. I looked around a few hosting services and was ready to sign up a couple of times and luckily I realised even though the offered 20GB storage, they limited you to 1 GB per mail box. I would be worse off. Then I found DreamIT, with these guys you are free to use your allotted space anyway you like I can have two 5 GB boxes if I like. Also their fully hosted (Web and Email and everything else one would expect) was a great deal to email only option I was looking at. So I signed up. DreamIT managed the transfer of my emails (including forwarders and filters) and sites (and two SQL DBs) from old provider to new and tech support was great and responsive. New site up and running within about 12 hrs, no emails lost at all. Highly recommended.”

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Posted 4 years ago

Hi Philip, thank you for your review and recommendation! We are happy to have been able to assist you with transferring your emails and sites.

Posted 4 years ago

“Terrific and fast support. Moved my sites over in under an hour. Cannot recommend them highly enough. Have only been with them for a few weeks but so far everything is working fine.”

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Posted 4 years ago

“Love the team at DreamIT. Easily the best service you will find for hosting in Australia or anywhere in the world that is. I have been with a bunch of different hosts over the years and they don't even come close to DreamIT. They are a dream. They are super quick with their support too. I cannot recommend these guys enough.”

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Posted 4 years ago

“We have just signed up with DreamIT and the process of moving our emails from another host service was much easier than I expected with the DreamIT team doing all the work. Communication was always clear and straight forward, with fast responses to any questions from me. I had been putting off this move for months, but I should not have been concerned. Thanks DreamIT.”

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Posted 4 years ago

“Excellent support and dream coupon code.”

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Posted 4 years ago

“Very helpful staff on live chat. Prompt response and quick resolution. Best hosting service I have encountered.”

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Posted 4 years ago

“I have only been with DreamIt for a short time but so far so good. Support and the service itself have both been great - sites load, quick, etc.. Apart from a few teething issues, migration over to them was pretty smooth. No regrets about changing to them at this stage!”

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Posted 4 years ago

“Recently tranferred my domain and email hosting to DreamIT. Took me a bit to find the form on their website to initiate the process, but thereafter it was all smooth sailing. Jamie provided clear communication throught out and they hit their estimated completion time to within 20 minutes.”

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Posted 4 years ago

“DreamIT Hosting recently facilitated the smooth migration of my domain and web site/email services to a their hosting service. They came up with an extremely cost effective solution, carried out the domain transfer, and then completed the site migration in 24 hours, without any interruption to services. At this stage all is going perfectly well, and I have no reason to believe that this will not continue. Their service has been efficient, prompt and reliable, and their representative has remained in contact with me throughout the whole process.”

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Posted 4 years ago

“At this stage I would not recommend them. If you only have one domain to come over then you will be fine, but if you have multiple then there are heaps of problems. You send emails and they take ages to respond and even then do not "read" the emails and when you think you have things sorted out, there seem to be more questions and things that you - the customer - has to do. Ask you to send things through the "ticket system" but we never get satisfactory answers. No timelines as to when things will happen even though we ask in each message. We were advised that migration would be seamless and quick and 3 weeks later we are still waiting. We are not tech savy and we advised that and even though they said no problem - it has been. We are not happy. Will review again later, if communication improves and we haven't given them the flick. . Only appears to be 2 people running this company and 1 is currently on annual leave. We are hugely disappointed given the good reviews this company seems to have.”

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Posted 4 years ago

Hi Lindy, We appreciate all the feedback. There are multiple people working here at DreamIT Host, unfortunately, we don't go around reading each other's person emails especially if there's a system, in a place where we can already resolve and respond to queries. I've asked numerous times for the domain password so we can transfer it. We do ask our customers to be reasonable while following our processes and procedures, this is to ensure the best possible response. I've had a look at the ticket reply history and I can see an average response time of 1-2 hours, this is from all times of they and from our 100% Australian based team. Alternatively, if you wish to part ways. I'll be happy to organise a full immediate refund of your service, and then you're welcome to transfer your domains elsewhere. Moving forward, please keep all your queries here in this email chain, if you're looking for a prompt resolution. Otherwise, shoot over the domain password (after or before it's been renewed, we'll try transferring it even if it's already expired), or advise us you're looking for a refund and I"ll process it either way. Cheers, Jamie L. DreamIT Host

Posted 4 years ago

“I am new to DreamIT and am very happy with there service. They are willing to help out even if the problem is not there's. I transferred my WHM over from a larger and extremely expensive provider that was much slower than these guys here. Slower with answer and there servers. So fare i can only recommend DreamIT. Rich”

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Posted 4 years ago

“Awesome service by James and Abs. My emails were up and running in no time. Helpful advice, clear instructions on how to set it all up and very responsive. Highly recommend DreamIT Host.”

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Posted 4 years ago

“The transition of our Jazz Club website from an overly expensive US host was seamless. Plenty of help from Abs along the way. Looking forward to a long association.”

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Posted 4 years ago

“Super fast website hosting on NVMe servers, best in Australia by far. Our WordPress sites are now unbelievably quick, and our customers love it. Outstanding customer service.”

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Posted 4 years ago

“Transferring web host and email service from other sites with great help from DreamIT. Very fast, very helpful and very knowledgeable. The cost is just fraction of other sites, should transfer years ago. Highly recommended.”

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Posted 4 years ago

“The best web and email hosting service provided we have ever had the pleasure of doing business with. Easy to use client management portal, everything, but if you have a tricky question you can speak to their helpful support.”

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Posted 4 years ago

“Both Jamie and Abs both continue to go out of their way to assist me with the transition of moving clients from one Reseller platform to another. They initially said they take pride in their excellent service, and I can see they are true to their word. I will highly recommend them.”

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Posted 4 years ago

“Amazing team!”

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Posted 4 years ago

“All of my dealings with DreamIT have been painless. Always responded promptly, the service is great and the price is fantastic. Wish I had switched to them sooner.”

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Posted 4 years ago

DreamIT Host is rated 4.7 based on 235 reviews