Login
Start Free Trial Are you a business?? Click Here

Dreams Reviews

1.7 Rating 355 Reviews
B-
Happiness Grade
B-

Customer Service - Average

67.33%
Industry Average
Excellent service, we were kept up to date throughout the process and they were able to deliver despite national lockdown rules coming into force the evening before delivery.
posted 3 years ago - Chloe
We got a bed delivered from Dreams and just wanted to say the delivery men were brilliant. So friendly, efficient with putting the bed together and really helpful attitude and very prompt delivery. Really great service would recommend
posted 4 years ago - Steve And Zoe
Very good service and very knowledgeable about our needs in Maidstone store. We were purchasers and were served by Cliff
posted 5 years ago - DonnaT
had excellent service from Justin in the charlton store....helped me alot with a bed also was very patient with me testing the mattresses. i will definitely return.
posted 5 years ago - RAPHAEL Joseph
Just purchase a bed from your belfast branch on Boucher road we had first class service from your sales rep Adam Cummings would definitely return and recommend your store to others
posted 5 years ago - Colleen Mccloskey
Brought an Eve Matress over a £100 cheaper than Eve’s Black Friday deal. Kept me informed of delivery details. Great service.
posted 6 years ago - Catherine Fennell
Excellent quality and excellent service delivery men were lovely too
posted 6 years ago - Jacqueline Coleman
Excellent service and very pleasant and helpful delivery lads.
posted 6 years ago - Mrs Tully
Brilliant customer service. Kept us informed all the way. Gave a 2 hour window slot for delivery and even telephoned on the morning of delivery to confirm the time. Friendly guys put our beds together. Old beds taken away aswell. Well done Dreams. Very satisfied customer. Much better than another well known bed firm who do not take old beds away.
posted 6 years ago - Vicki Johnson
Really happy with everything, customer service & delivery. I was worried they wouldn't find my house on the day of delivery but I was sent the drivers name & mobile number & he rang to know exactly where I lived. The bed itself is lovely so I would highly recommend buying from Dreams....
posted 6 years ago - Cheryl Pugh