“After reading all these reviews I-m not really sure what to think.
I have ordered shoes from this website in 3 different ocasions and the items were allways delivered, two of the times with a slight delay but nothing major.
For what I know this store is located in Spain, and since I live in portugal wich right beside it that may have been part of the reason I didn]t had any problems with the items being delivered.
Sory for the bad English.
Best regards
João C”
“Order number: 18282365, I've been writing reviews but still no help. Please help track my parcel, I've now lost hope. There's no clear direction yet I paid a huge amount.”
“This absolutely looks like a norwegian shopping site, so I did not think about reading everything about shipping ect. So was very surprised when I had to pay for customs, half the price of the garment itself!”
“Realizing first that Dressinn (and affiliates) are in Spain and I am in the US; I automatically knew there was going to be a 1-5 day processing period from order to ship.
Also in the time of COVID19; EMS, SAL, USPS, etc are not your best and most efficient methods of shipping. Use the DHL option; my item departed on the 20th of August and I received them today (the 23rd).
Now that thats all out of the way; I got an awesome pair of Diesel Zatiny's in my size and saved about $60 in cost and shipping. Dressinn's customer service team was courteous and responsive. Since I had experience with getting clothes from the UK and collectables from Japan; I knew up front that there would be processing periods before final shipping. Im very happy with my purchase and even happier that dressinn had the 34" length I needed when Diesel direct didn't.”
“Thank you Dressinn team for a great prizes, right sizes and right order!! My delivery came on time as it was scheduled.
We are very grateful for your great hight quality service. You are awesome!! We love our Pepe jeans!! We love shopping at Dressinn🤩🤩🤩”
“Thank you i have received the item i ordered and it was slated for the 14th. I got a call from the Post Office on 17 and today 18th i have received my order. I like it”
“I ordered an item 3 months ago and still have not received anything I try to contact them they don't respond to my emails, so i try the online customer service chat for multiple days i am online waiting for more than 5 hours on average and then there is no answer, i dont know what happened to my money as the item i bought is close to 200 dollars, i sincerely regret ever seeing this site, dont be impressed or tempted by the low prices, the price of shipping and the bad service makes you wish you paid twice the amount for your item, and i found the prices to not be cheap at all, if i can post pictures of the customer service disaster i would but i cant here but i think i will post them on google to help as many people as possible avoid my mistake”
“First of all before I place my order I was reading reviews most of them are negative, however I placed my order and after 25 DAYS I received it ( Toronto,Canada) with no problems. All was good.
Guys we must not have prejudice about something till we experience it.”
“My order was placed on 05/14/2020. I have emailed, called, and attempted to chat with their suppose to be online chat team. The holds are so long and you never receive a message back neither via email or chat. The chat just continues to throw you back into que. I literally sat at work and called and was waiting 3 hours for someone to even greet me and eventually I hung up after no being able to get ahold of someone. You email they never email you back. This company gives me fraud vibes for some reason. I really can’t understand how you can’t get ahold to a company that you have spent your money will. It’s literally been two months and not an update on my order nor a valid tracking number.”
“Why am I getting an email everyday about a status has been changed? Made purchase on June 30 and yet to get tracking info. Tell me to login to my account and it keep taking me in circles. Can’t login to your account. Can I get a correspondence besides this order status change email?? Can someone email me and let me know what is going on? Will my purchases be shipped? Order 18043361”
“AVOID IT! Bloody scammers. I’ve placed my order 6 weeks ago, so far NO ORDER, NO MONEY. Dozens of messages and dozens of lies! They pretend how sorry they are all the f**** time and again LIES!
So many similar reviews here, it’s time to report those thieves!”
“This place is absolutely a bad platform to order: My e-mail from this morning (I've started ordering shoes for my daughter already in april...)
L.S. This is really amazing how you, Tradeinn / Dressin managed 2 times to send me the wrong size of the same pair of shoes. Again I've ordered size 20 and I received size 36. The other parcel is sent back weeks ago after waiting for weeks. This one also took weeks and again I have the wrong size, 36 instead of 20) while I am still waiting for the money of the previous pair. Meanwhile our little daughter will almost not fit that size anymore... Before I've ordered with you it went well, but now I will not only write serious 0* reviews on every platform that matters, about your service but also I will never order anything again. There are no replies on my messages, so your aftersales is also really of the worse kind ever. I will send the parcel back and expect my money back before the 18th (of two deliveries) of July. From the 18th of July I will charge an additional compensation of 50 Eur. a day for every day my money is not refunded to my account! Best, Peter-Jan”
“Even though there were many bad reviews regarding your shipment of orders, I took a chance to place an order only because you had the sneakers I wanted.
Promptly, next day I received an email stating my order was shipped and you included a picture of the package, which was coming to the US.
Checking with USPS, the courier used to send my order, you only “created the label” but the package has not been delivered to USPS, contrary to what you indicate.
Also, upon closer inspection of the package, it does not appear to contain the box with my shoes. So I really don’t know. If package was ready to ship in reality, there’s no reason why 6 days later it has not. I get packages from Europe from diverse countries and couriers and they all ship within 3 days. I am very concerned why this is not possible with your company.
I would much appreciate a prompt response. I tried to find an email in your website to contact you but you made sure none is available (if you have one, what is it?).
I deserve to know when my package will ship by providing a precise date which can be tracked with the shipper.
If for some reason you can’t ship immediately, please let me know so that I can make a decision.
O expect professionalism by way of a prompt response.
My order number is 17952031.
Thanks.
Marshall D.”
“Ordered an item almost 8 weeks ago, initially it wasn't even shipped. When I tried to cancel they subsequently shipped the item (allegedly) and I was told to return the package in order to get a refund. No tracking information from MRW and 6 weeks later no refund.
They told me no refunds on shipped items unless they are returned. Impossible as the item is lost. Looks like they just stole my money.
#Order number: 17205539”
