“Swift delivery, excellent service and really loved the presentation of the product - I would recommend Drift to anyone. The mattress seems very comfortable. I'm sure we'll have many a good snooze on it!”
“Great customer service! Website is easy to use with handy, efficient live chat. Emails kept me up to date and the delivery of the mattress was seamless. 10/10”
“Just loving sleeping on my Drift mattress...and more importantly so is my wife. We had a visco elastic (foam mattress) previously, and my wife really suffered over heating. No such problem now - would highly recommend!”
“Ordering the mattress was easy, and the delivery was uncomplicated (though it was delayed by UPS). The mattress is much softer than I was expecting and I am not really used to it yet. Also, the sides/edges of the mattress are very squashy, so it isn't that easy to sit on the edge of the bed any more. I am not sure that I will be keeping the mattress, though i am still deciding after 2 weeks of sleeping on it.”
Hi Henrietta,
Thank you for your feedback. We are really sorry that the Drift mattress did not work out for you and hope you find the perfect mattress soon!
Kind regards,
Emma
“Bit of confusion with the delivery, but Emma was super helpful and did everything she could to resolve cock-up on UPS's part. Very nice mattress and great packaging!”
“The online ordering process was very easy but I would have preferred to select a delivery date rather than receiving the mattress the next working day to fit it in with my busy schedule”
Hi Laura - thank you for your review and we understand your point about delivery date. We are looking into adding that to our website, but I am sorry it was not there in time for your order. I am glad to read that you are enjoying the Drift mattress.
“I had to wait a few painful days before I could get a friend to help me get the mattress upstairs (the ONLY downside!) - I was so keen to get to sleep on it I could hardly wait. I gave it a good 8 hours before I went to bed and it was pretty much ready. Wow!! I could not believe how wonderful it is - like putting on a pair of wonderful beautifully fitting shoes. The smell is so slight that was no bother at all to me and soon dissipated.
I used to have a Hastens mattress that cost me well into four figures and it was feeling a bit soft and my back was aching when I got up in the morning. Having looked at all the conventional mattresses in the up to £2K bracket I decided "what the hell, I've nothing to lose as I can return it if I don't like it". Within a day I'd already made up my mind! The mattress is staying, my back is renewed (and it's a very well worn back!) and I"m sleeping so so well. One of my best purchases of the year (next to my trip to see the mountain gorillas in Uganda which I also recommend!)so thank you Drift - I think this is the best in it's bracket of the foam type new rolled up delivery mattresses.”
“Delivery was excellent. Packaging and accessories were a really nice touch. The lamb and tool to slice the packaging were nice touches.
The mattress itself is too early to say. Not the comfiest mattress and the wool top doesn't give a luscious feeling. A touch firm but that will change with time I suspect.”
