Name: DroiX Global
Address: Unit 54C, North Woolwich Road, London, London Borough of Newham
Rating: 4.49

“Informative webshop and good prices. They provided information during the shipping.”

DroiX Global 5 star review on 4th March 2024

Helpful Report

Posted 9 months ago

Thank you so much for awarding DroiX Global with a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We pride ourselves on being an informative webshop with competitive prices, and we're glad you found our offerings satisfactory. We understand the importance of keeping our customers updated, and we're delighted that our shipping information was helpful to you. Once again, we sincerely appreciate your positive feedback. If you have any further questions or need assistance in the future, please feel free to reach out to our support team.

Posted 9 months ago

“Ware kam an, jedoch auch eine zusätzliche Rechnung von 80 € für den Zoll. Somit lohnt es sich nicht die Geräte da zu bestellen wenn man in der EU wohnt.”

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Posted 9 months ago

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns für etwaige Unklarheiten oder Unannehmlichkeiten bezüglich der zusätzlichen Zollgebühren. Bitte beachten Sie, dass wir bei droix.net zum Zeitpunkt der Bestellung keine Steuern erheben. Die Informationen zu den anfallenden Steuern finden Sie deutlich im Abschnitt „Versand und Steuern“ auf unseren Produktseiten und auch während des Bestellvorgangs, wo darauf hingewiesen wird, dass die Steuern in der Verantwortung des Importeurs liegen. Wir freuen uns über Ihr Feedback und werden unsere Kommunikation bezüglich Steuern und Zollgebühren für unsere EU-Kunden weiter verbessern. Vielen Dank, dass Sie sich für Droix entschieden haben.

Posted 9 months ago

“All good. I ordered a GPD WIN Mini. The charger came broken, but they sent another one pretty quickly. Highly recommend.”

Helpful Report

Posted 9 months ago

Apologies for any inconvenience caused due to early system generated review request email. However, we can see the parcel is delivered and we hope you are enjoying it. We have also noted this as feedback on our email to improve the system based notification in near future. Thank you for order at DroiX.

Posted 9 months ago

“La commande est bien arrivé dans les délais et le colis correspond bien. Parfait”

Helpful Report

Posted 9 months ago

Thank you for your positive feedback! We are thrilled to hear that your order arrived on time and that the package met your expectations. We strive to provide excellent service to all our customers and we are delighted that you had a perfect experience with Droix. Thank you for choosing us!

Posted 9 months ago

“Excellent customer service, timely delivery. Issues with the order were resolved immediately. Would shop again 👍”

Helpful Report

Posted 9 months ago

Thank you for your amazing 5-star rating of DroiX! We greatly appreciate your support. We are thrilled to hear that you had an excellent experience with our customer service and that any issues with your order were promptly resolved. Your satisfaction is our top priority, and we're happy to know that we could provide you with a timely delivery and a seamless shopping experience. We look forward to serving you again in the future!

Posted 9 months ago

“Have had a very good experience buying from DroiX multiple times now. They carry the kind of off-the-beaten-path devices that I like, and are very accomodating with returns and repairs in the situations those are needed in.”

Helpful Report

Posted 9 months ago

Thank you so much for your fabulous 5-star rating of DroiX Global! We truly appreciate your support and are thrilled to hear about your positive experiences with our products. As you mentioned, we take pride in offering a diverse range of off-the-beaten-path devices that cater to unique preferences. We strive to ensure that our customers can find exactly what they are looking for, and your satisfaction reinforces our commitment to meeting those expectations. Moreover, we understand that sometimes returns and repairs are necessary. In such situations, we are always ready to assist you promptly and ensure a hassle-free process. Your kind words regarding our accommodating approach mean a lot to us. Thank you once again for your continuous trust and loyalty as a returning customer. We look forward to serving you with excellence in the future! Best regards, DroiX Global Team

Posted 9 months ago

“If you take nothing else away from this review, order from these folks. Ordering through DroiX was a breath of fresh air. Our world is increasingly automated, increasingly impersonal. As phone trees and AI “assistants” become more and more prevalent, DroiX customer service stands out. I was able to connect with staff on Discord, and get updates on my specific order by VikramD. This was all while the staff was inundated with people asking for status updates for both the GPD Win 4 and the GPD Win Max 2, among other systems. Nevertheless, they took the time to personally give me an update and it stood out so much that I am writing this review now. If you take nothing else away from this review, order from these folks. You can get to know them via discord. They are real, personable, and actually dedicated to giving you a good experience. We will continue to see less and less of this in the years to come and I both applaud and am grateful that DroiX provides true customer service.”

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star rating of DroiX Global! We really appreciate your kind words and feedback about our customer service. It's heartwarming to hear that ordering through DroiX was a breath of fresh air for you and that our personal approach to customer service stood out. We understand that in an increasingly automated and impersonal world, it's important to provide a human touch and make our customers feel valued. We're glad that you were able to connect with our staff on Discord and receive regular updates on your order. We strive to provide a good experience for each and every one of our customers, even when we are busy dealing with other inquiries. Your loyalty as a customer means the world to us, and we truly appreciate your support. We will continue to work hard to provide the best customer service possible as you mentioned, as we understand that personalized and dedicated assistance is becoming rarer in the years to come. Once again, thank you for choosing DroiX Global. We are here for you whenever you need us. DroiX Team

Posted 9 months ago

“Had refunded one produkt, no problem at all. Super fast shipping, no wrong parts and prebuild. Caution package was very cold, had to wait a few houres to get no short circuit. Only thing i didn't know/forgot was the Tax (17% London->Germany), that hit me when it arrived...”

Helpful Report

Posted 9 months ago

Thank you for taking the time to rate us with four stars! We truly appreciate your support and feedback. We are glad to hear that you had a positive experience with us. Our team takes pride in ensuring that our shipping process is quick and accurate, and we are pleased to hear that you received the correct parts in a prebuilt condition. We apologize for any inconvenience caused by the cold package, but we are glad that it did not result in any damage. Regarding the tax issue, we apologize for any confusion or inconvenience caused. We strive to provide all necessary information regarding taxes and fees during the purchase process. We will take this as a learning opportunity to improve our communication and make sure all customers are well-informed. Thank you once again for your support and understanding. If there is anything else we can assist you with, please feel free to reach out to us. We appreciate your business and hope to serve you again in the future. Best regards The DroiX Global team

Posted 9 months ago

“Der Miyoo Mini Plus ist ein sehr toller Handheld! Ich besitze PS5 und Nintendo Switch und finde trotzdem viel Spaß dabei alte Spiele zu spielen oder solche , die man sich als Kind nicht hat kaufen können. Die Vielzahl an Spielen und Konsolen , die der Miyoo Mini Plus vereint ist unglaublich! Lieferung aus UK lief gut und zügig.”

Helpful Report

Posted 10 months ago

Vielen Dank für Ihre tolle 5-Sterne-Bewertung von DroiX Global! Wir freuen uns sehr über Ihr Feedback und freuen uns zu hören, dass Ihnen der Miyoo Mini Plus-Handheld gefällt. Die Fähigkeit des Miyoo Mini Plus, eine große Vielfalt an Spielen und Konsolen zu vereinen, ist wirklich unglaublich. Wir freuen uns zu hören, dass Ihre Lieferung aus dem Vereinigten Königreich reibungslos und effizient verlief. Sollten Sie weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Genießen Sie Ihre Gaming-Abenteuer!

Posted 9 months ago

“Zollrechnung von 100€ nachdem der Versand als kostenlos angezeigt wurde”

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Posted 10 months ago

“Super unproblematische Abwicklung. Das Gerät entspricht der Beschreibung.”

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Posted 10 months ago

Vielen Dank für Ihre fantastische 5-Sterne-Bewertung von DroiX Global, Anonym! Wir wissen Ihre Unterstützung sehr zu schätzen. Wir freuen uns sehr, dass Ihre Erfahrung mit uns völlig problemlos war und das Gerät perfekt seiner Beschreibung entsprach. Ihre Zufriedenheit bedeutet uns die Welt. Wenn Sie weiteres Feedback haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier um zu helfen!

Posted 9 months ago

“Great service !!! Rapid and quality shipment I recommend.”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Hatte einen Retrohandheld bestellt. Ware war bestens ohne Beanstandungen. Die Lieferung war zu meinem Erstaunen die schnellste ever. Von England nach Deutschland in weniger als 24 Stunden. Kaufe hier gerne wieder. mfG Frank U.”

Helpful Report

Posted 10 months ago

Hallo, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Es ist immer wieder ermutigend zu hören, dass unsere Kunden mit ihren Einkäufen und dem Service, den sie erhalten, zufrieden sind. Wir sind bestrebt, dieses Serviceniveau aufrechtzuerhalten und allen unseren Kunden außergewöhnliche Erlebnisse zu bieten. Wenn wir sonst noch etwas für Sie tun können oder Sie Vorschläge haben, wenden Sie sich bitte an unseren Support. Wir freuen uns, von unseren geschätzten Kunden zu hören! Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie Teil der DroiX-Familie sind. Wir freuen uns, Sie auch in Zukunft wieder bedienen zu dürfen. Grüße DroiX-Team

Posted 10 months ago

“Envio rapido. Não tive que pagar mais taxas. Apoio ao cliente eficaz e rápido. Produto bem embalado. Adoro a consola. A dream come true para quem gosta da sega. A consola é o sonho de quem sonhava ter uma sega megadrive ou saturn portatil. É super confortavel e nostalgico. Os botões e o d pad são geniais. Só gostava que o processador fosse um pouco melhor para rodar toda a biblioteca da sega saturn. E também seria ótimo e facil para a ambernic poder ter disponibilizado a função para podermos adicionar as capas dos jogos.”

Helpful Report

Posted 10 months ago

Oi, Obrigado por reservar um tempo para compartilhar sua experiência positiva conosco. É sempre encorajador saber que nossos clientes estão satisfeitos com suas compras e com o serviço que recebem. Estamos comprometidos em manter esse nível de serviço e em oferecer experiências excepcionais a todos os nossos clientes. Se houver mais alguma coisa que possamos fazer por você ou se você tiver alguma sugestão, não hesite em entrar em contato com nosso suporte. Adoramos ouvir nossos valiosos clientes! Obrigado novamente pelo seu apoio e por fazer parte da família DroiX. Estamos ansiosos para atendê-lo novamente no futuro. Cumprimentos Equipe DroiX

Posted 10 months ago

“Great and fast!”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Nessun problema con l'ordine, tutto perfetto; l'ordine ha seguito il suo iter ed è stato consegnato come previsto senza problemi. Molto molto soddisfatto. Grazie”

Helpful Report

Posted 10 months ago

CIAO, Grazie per aver dedicato del tempo per condividere la tua esperienza positiva con noi. È sempre incoraggiante sapere che i nostri clienti sono soddisfatti dei loro acquisti e del servizio che ricevono. Ci impegniamo a mantenere questo livello di servizio e a offrire esperienze eccezionali a tutti i nostri clienti. Se c'è qualcos'altro che possiamo fare per te o se hai qualche suggerimento, non esitare a contattare il nostro supporto. Adoriamo ascoltare i nostri stimati clienti! Grazie ancora per il vostro supporto e per far parte della famiglia DroiX. Non vediamo l'ora di servirti di nuovo in futuro. Saluti Squadra DroiX

Posted 10 months ago

“The service from Droix is top, there’s absolutely no reason to risk buying from indiegogo when you have them, always available, kind and easy to talk to, I will get all my devices with them from now on!”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Great store with very specific targeted audience and well picked product stock! After sales service is very personal and good as well as I have had some hardware defect in my device, but it seems to be resolved both professional and personal. For other EU customers like me, don't be afraid and order here, their word (of service) is gold.”

Helpful Report

Posted 10 months ago

“Not sure why I have to do this.”

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Posted 10 months ago

“Excellent!”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

DroiX Global Reviews