Name: DroiX Global
Address: Unit 54C, North Woolwich Road, London, London Borough of Newham
Rating: 4.49

“Clear communication, good shipping, Customer Service responds quick to questions”

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Incredible international shipping speed and a very honest business.”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Very nice stuff A little default with one's battery which is not properly fixed and moves in the case. Easily fixed by myself. But still a little sad”

Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“great customer service”

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Posted 10 months ago

“Perfection odin 2 pro”

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Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“It's all good thank you.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Fast shipping to Sweden and excellent product! 5+”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Customer Service for Droix is one of the best out there! My GPD Win 4 6800u was having screen issues after 6 months, so I contacted Droix for support. The customer service reps were very clear and helped me troubleshoot my device, but we were unsuccessful in fixing the device. So I had to send the device out to repair (US to UK). Once my device was at Droix, they communicated in entirety on what requirements were needed to fix the device. Ultimately, there were not enough spare parts to fix my device so they sent me a new one! 100% recommend this company for anyone's purchasing decisions, they actually care about their consumers and I will be purchasing from them moving forward.”

DroiX Global 5 star review on 13th January 2024

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Very good experience.👍”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Absolutely perfect beats that crappy little steam deck anyday. Plays WOW and Temtem perfectly and has great battery life be sure to get DriverEasy tho and if the screen touch breaks like mine just download the driver fix. Give games like wow a little extra time the first time….”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“All went flawless”

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Posted 11 months ago

“I'm from Germany and the product I wanted to buy (GPD Pocket 3) was available on DroiX for the cheapest price (even including import tax). The order handling was really fast and transparent. There was a note that the import tax isn't included and has to be paid in the destination country. I selected DHL Express and got the package two days later. The tax was automatically handled by DHL (you have to select that option in the mail they send you) and so I got the tax invoice about 5 days later. One thing that would be nice, would be an approximately end price for the country you selected. As an example for Germany, the normal price in Euro plus 19% tax. But the note that you have to pay it extra is fine too. I gave only 4/5 stars, as the item itself arrived working fine, but the box of the product was sadly damaged as it was only packaged in one layer of bubble wrap that had the shipping labe on the outside. A shipment inside a cardboard box with some packing material would be way nicer and I would have expected that for a purchase of about 900€.”

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Posted 11 months ago

“Very good support from Droix and very fast replies!”

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Posted 11 months ago

“Had no problems with the order at all. The site was easy to use and shipping was faster than I expected (five days, but that's overseas and including New Years). Even though the price is a tad higher than direct (due to this being a retailer), I liked how they are known for taking care of issues and how they care.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Very good service and shipping. Checkout took 10 minutes at 2nd try, because it doesn't take some types of cards. Shipping is really good, the console (in this case a RP3+) should have arrived here in Italy in december 28th, but it arrived 6 days before the expected date. I recommend it.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“ffff fast shipping would buy again”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Well packaged, excellent service and product thank you.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“I did not received my order i’m still waiting for your support since half of décembre…”

Helpful Report

Posted 11 months ago

Hi Thibault, I hope this message finds you well. I am writing to sincerely apologize for the inconvenience caused by the delay in delivering your parcel. We understand the importance of your shipment, and we deeply regret any inconvenience this may have caused. Our team has been actively working to ensure the prompt and secure delivery of all packages, but unfortunately, we encountered unforeseen circumstances that led to the delay in processing your parcel. Please rest assured that we are taking immediate steps to resolve the issue and expedite the delivery of your package. We understand the value of your time and the anticipation associated with receiving a shipment, and we genuinely apologize for any frustration this delay may have caused. If you have any specific concerns or questions regarding your parcel, please do not hesitate to contact our customer service team. We are committed to providing you with the assistance you need and keeping you informed about the status of your delivery. Once again, we sincerely apologize for any inconvenience this delay may have caused, and we appreciate your understanding and patience as we work to rectify the situation. Kind regards.

Posted 11 months ago

“The original. ;) The unique that fit the size of my anbernic divide.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

“Excellent buying experience”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to share your positive experience with us. It's always encouraging to hear that our customers are satisfied with their purchases and the service they receive. We are committed to maintaining this level of service and to delivering exceptional experiences to all our customers. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out to our support. We love hearing from our valued customers! Thank you again for your support and for being a part of the DroiX family. We look forward to serving you again in the future. Regards DroiX Team

Posted 10 months ago

DroiX Global Reviews