“Didn't get the advertised item (Whatman) but they called within hour of placing order to notify me that an alternative brand was available. After explaining to service personnel what we expected the alternative item was just as effective. Great customer service.”
“Ordered Sept. 27, arrived Oct. 4. Packaged well. All three electronic balances worked right out of the box after a quick standardization with included 200g mass. Good price, great service!”