duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,132 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

4169924932

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cuballama una Pagina donde los artículos que llevan a tu hogar llegan rotos no te lo revisan y luego no te lo reponen llebo mas de 15 días esperando que repongan una lavadora que compré para mi mamá Y solo disen que están esperando por el proveedor de cuba y ni cambian el artículo ni reponen el equipo no recomiendo para nada la verdad”

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Posted 1 year ago

“It will be nice if we could be advise when the delivery is done. We never now when the delivery is completed.”

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Posted 1 year ago

“Duales never fails.! Home delivery in less than 48 hrs. Thanks.”

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Posted 1 year ago

“Website easy to navigate and money was received in 3 days. Very smooth transaction”

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Posted 1 year ago

“Easy and fast”

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Posted 1 year ago

“I have depended on Duales for a few years now to send money to Cuba, especially appreciate home delivery to fairly "remote" area. Thanks, Susan Pollock”

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Posted 1 year ago

“I have been using your services for the last 13 years without any problems. However, it would be nice if you could include a feature on your website that lets us know when the funds have been added to the card or delivered. This would help us keep track of things better. Thank you.”

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Posted 1 year ago

“Duales , muy eficiente y comprometida con sus clientes , excelente servicio”

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Posted 1 year ago

“Sécuritaire. Vite. Excellent service”

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Posted 1 year ago

“good and fast delivery”

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Posted 1 year ago

“All went smoothly. I do have a question. How do I remove a previous beneficiary?”

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Posted 1 year ago

“always reliable good service, been using for a few years now”

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Posted 1 year ago

“Fast and professional service, I'm very satisfied every time, thanks for your business, Tomasz.”

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Posted 1 year ago

“So far very good services.”

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Posted 1 year ago

“Have used this service many times and they have never failed me. Great service, great people”

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Posted 1 year ago

“I placed the order at lunch time on Tuesday and I received a confirmation at 2:37pm. 24 hours later I was asked to review Duales. Today is it afternoon on SATURDAY and after 4 days they have NOT received the money. HUMMMMMMMMMM What kind of rating would you give Duales. My recipient has been waiting patiently by the phone waiting for the call and the money but nothing yet. I called the company on Saturday and the money was delivered on Sunday. Thank you.”

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Posted 1 year ago

“Duales has been very dependable in getting money to my family in Cuba.”

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Posted 1 year ago

“Duales maintains current exchange rates on the open market between US$ and CUP.”

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Posted 1 year ago

“I am very impressed indeed with Duales. They are 1000% reliable. Your Cuban recipient gets the money delivered to their door within days. If you have any queries the customer services get back to you straight away. You could not ask for a better service.”

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Posted 1 year ago

“I HAVE BEEN VERY PLEASED WITH THE SERVICE FROM DUALES LATELY. I KNOW THAT WHEN I SEND FUNDS THAT THEY WILL BE DELIVERED IN A FEW DAYS. I AM NOT SURE IF THE DELIVERY IS BEEN WATCHED OR NOT. MY FRIEND AND HER SON MOVED TO AN OUTER ROOM TWO NIGHTS AGO BECAUSE OF ALL THE MOSQUITOES AND SHE COULD RUN HER AIR CONDITIONER TO COOL OFF THE ROOM. AFTER A TIME SHE COULD HEAR SOMEONE IN THE REST OF THE HOME MOVING CLOTHES HANGERS AND DOORS. SHE THEN CALLED THE POLICE AND THEY CAME WITH ALL THEIR NOISE AND THE SIRIAN BLOWING. SHE CAME OUT OF THIS ROOM AND MET THE POLICE MEN FROM A BACK DIRECTION. THEY CHECKED HER HOME AND THEY FOUND THE ROBBER HAVD USED A STICK THROUGH ONE OF THE CLOSEST WINDOWS TO OPEN HER FRONT DOOR. THE SAW THAT HER SAFE HAD BEEN OPENED. SHE HAD STORED THE KEY IN A POCKET ON ONE THE OF THE CLOTHES THE ROBBER HAD FOUND IT AND USED IT. SHE HAD NOT WRITTEN DOWN THE NUMBERS ON THE US BILLS. SHE LOST $600.00 US . DO YOUR PEOPLE RECORD THE NUMBER OF THE BILLS.? IT IS NOW IN THE HANDS OF THE POLICE. THEY ALSO FOUND A LENGTH OF ROPE LIKE THEY MIGHT HAVE PLANNED TO TIE HER AND HER SON UP. I ASSUME THERE IS NO INSURANCEI ON YOUR PART INVOLVED WITH HER LOSSES. SHE FEELS LUCKEY TO BE ALIVE”

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Posted 1 year ago

duales-com is rated 4.3 based on 2,132 reviews