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duales-com Reviews

4.3 Rating 2,116 Reviews
82 %
of reviewers recommend duales-com
4.3
Based on 2,116 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read duales-com Reviews
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Phone:

4169924932

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I have some time ago, wrote you about the fee. I don't undetstand why the fees are different acording to the amont tranfered. For you, it is exactely the same work to do for 100$ that it is for à 500$ transfert. The fee should be fixe whatever the amont of the transfert is. You take advantage if being one of the few agences who may do transfert. When it will be possible with an other agence, lest expansive l will switch.
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Posted 1 year ago
I’ve been using this service for 4 years and most times it is fast and efficient. The last year has been a little slower as they cannot put the money into the card so having home delivery takes a while and sometimes it takes too long. I can’t wait until they are able to put it on the card again.
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Posted 1 year ago
Good agency
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Posted 1 year ago
Buena empresa hasta hoy todo bien siempre a llegado mi envío a veces se tarda pero no mucho muy recomendable
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Posted 1 year ago
la abilidad de poder cancelar una orden de envio fue eliminada de la pagina de duales. (mas trabajo para uds. mas problema para el cliente) no se ve gane para nadie. tambien cuando el cliente llama nunca contestan el telefono por mas veces que se llame. despues de tantos anos con duales veo decline en el servicio de internet en el website de duales.
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Posted 1 year ago
Cuballama una Pagina donde los artículos que llevan a tu hogar llegan rotos no te lo revisan y luego no te lo reponen llebo mas de 15 días esperando que repongan una lavadora que compré para mi mamá Y solo disen que están esperando por el proveedor de cuba y ni cambian el artículo ni reponen el equipo no recomiendo para nada la verdad
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Posted 1 year ago
It will be nice if we could be advise when the delivery is done. We never now when the delivery is completed.
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Posted 1 year ago
Duales never fails.! Home delivery in less than 48 hrs. Thanks.
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Posted 1 year ago
Website easy to navigate and money was received in 3 days. Very smooth transaction
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Posted 1 year ago
Easy and fast
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Posted 1 year ago
I have depended on Duales for a few years now to send money to Cuba, especially appreciate home delivery to fairly "remote" area. Thanks, Susan Pollock
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Posted 1 year ago
I have been using your services for the last 13 years without any problems. However, it would be nice if you could include a feature on your website that lets us know when the funds have been added to the card or delivered. This would help us keep track of things better. Thank you.
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Posted 1 year ago
Duales , muy eficiente y comprometida con sus clientes , excelente servicio
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Posted 1 year ago
Sécuritaire. Vite. Excellent service
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Posted 1 year ago
good and fast delivery
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Posted 1 year ago
All went smoothly. I do have a question. How do I remove a previous beneficiary?
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Posted 1 year ago
always reliable good service, been using for a few years now
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Posted 1 year ago
Fast and professional service, I'm very satisfied every time, thanks for your business, Tomasz.
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Posted 1 year ago
So far very good services.
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Posted 1 year ago
Have used this service many times and they have never failed me. Great service, great people
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Posted 1 year ago
duales-com is rated 4.3 based on 2,116 reviews