duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this service many times and they have never failed me. Great service, great people”

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Posted 1 year ago

“Duales has been very dependable in getting money to my family in Cuba.”

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Posted 1 year ago

“Duales maintains current exchange rates on the open market between US$ and CUP.”

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Posted 1 year ago

“I am very impressed indeed with Duales. They are 1000% reliable. Your Cuban recipient gets the money delivered to their door within days. If you have any queries the customer services get back to you straight away. You could not ask for a better service.”

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Posted 1 year ago

“I HAVE BEEN VERY PLEASED WITH THE SERVICE FROM DUALES LATELY. I KNOW THAT WHEN I SEND FUNDS THAT THEY WILL BE DELIVERED IN A FEW DAYS. I AM NOT SURE IF THE DELIVERY IS BEEN WATCHED OR NOT. MY FRIEND AND HER SON MOVED TO AN OUTER ROOM TWO NIGHTS AGO BECAUSE OF ALL THE MOSQUITOES AND SHE COULD RUN HER AIR CONDITIONER TO COOL OFF THE ROOM. AFTER A TIME SHE COULD HEAR SOMEONE IN THE REST OF THE HOME MOVING CLOTHES HANGERS AND DOORS. SHE THEN CALLED THE POLICE AND THEY CAME WITH ALL THEIR NOISE AND THE SIRIAN BLOWING. SHE CAME OUT OF THIS ROOM AND MET THE POLICE MEN FROM A BACK DIRECTION. THEY CHECKED HER HOME AND THEY FOUND THE ROBBER HAVD USED A STICK THROUGH ONE OF THE CLOSEST WINDOWS TO OPEN HER FRONT DOOR. THE SAW THAT HER SAFE HAD BEEN OPENED. SHE HAD STORED THE KEY IN A POCKET ON ONE THE OF THE CLOTHES THE ROBBER HAD FOUND IT AND USED IT. SHE HAD NOT WRITTEN DOWN THE NUMBERS ON THE US BILLS. SHE LOST $600.00 US . DO YOUR PEOPLE RECORD THE NUMBER OF THE BILLS.? IT IS NOW IN THE HANDS OF THE POLICE. THEY ALSO FOUND A LENGTH OF ROPE LIKE THEY MIGHT HAVE PLANNED TO TIE HER AND HER SON UP. I ASSUME THERE IS NO INSURANCEI ON YOUR PART INVOLVED WITH HER LOSSES. SHE FEELS LUCKEY TO BE ALIVE”

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Posted 1 year ago

“I have used Duales for many years and have not had one problem. The money arrives quickly and the charges are very reasonable. A1”

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Posted 1 year ago

“quick and effective, very helpful”

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Posted 1 year ago

“Hace unos años comence a usar la compañia Duales, para enviar dinero a mis familiares en Cuba, y solo puedo decir que tienen un servicio excelente, serio, profesional. Lo recomiendo siempre a todas las personas que conozco y que no conozco tambien. Gracias”

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Posted 1 year ago

“Duales has e good service and very convenient.”

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Posted 1 year ago

“I've been using this service for more than 2 years and I'm very satisfied. The money is usually delivered to the home in 2 or 3 days. In my last transaction, I was a bit nervous because I was sending a much larger amount than ever before. The money was home-delivered on a Saturday in 4 1/2 days.”

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Posted 1 year ago

“Great service and over the time I been using it, I dont have one complaint.”

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Posted 1 year ago

“Thank you fast and reliable ! Always number 1”

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Posted 2 years ago

“Es la mejor y rápida agencia d envío”

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Posted 2 years ago

“SIEMPRE CONFIABLE...a very good service.”

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Posted 2 years ago

“Great service - efficient.”

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Posted 2 years ago

“Very quick and easy, amazing service.”

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Posted 2 years ago

“Amazing company, amazing services and phenomenal customer service”

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Posted 2 years ago

“For me it's the best to send funds to Cuba very fast and always great service”

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Posted 2 years ago

“As usual quick and easy to order and four days for home delivery. Very happy.”

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Posted 2 years ago

“Im happy with every purchase using your company”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,153 reviews