duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cash was delivered to rural Cuba within 48 hours. Great service. Costs a bit higher than Western Union. But Western Union has stopped delivering to Cuba (except for family.)”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Best affordable and secure way to send funds to our friends in Cuba. Sonia and Henry are the best at helping with your transaction.”

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Posted 5 years ago

“Too many personal questions-Who is getting this money? What is the money being used for? Difficult to follow and fill out”

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Posted 5 years ago

“Excellent Service! So glad to have found it. Very quick delivery in what is a fairly small centre in Moron, Cuba. Very pleased.”

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Posted 5 years ago

“Buen servicio y rápido”

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Posted 5 years ago

“very good service !”

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Posted 5 years ago

“First time user and they were super fast , good job !”

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Posted 5 years ago

“Very efficient, quick and easy access. Safe website”

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Posted 5 years ago

“Works great when send $ to Cuba family th-u”

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Posted 5 years ago

“The service works very well”

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Posted 5 years ago

“Locked out of app can not get in”

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Posted 5 years ago

“They are problems with you're apps ,they dont function properly. Please check them .”

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Posted 5 years ago

“I have been happily sending money to Cuba with Duales since 2013. I've never had a single problem and their service is excellent. I highly recommend it to anyone with confidence. Thank you Duales!!”

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Posted 5 years ago

“Website service is direct and expedient. Very satisfactory.”

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Posted 5 years ago

“i have been using them for over 10 years on and off very best”

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Posted 5 years ago

“Excelente servicio. Entrega oportuna.”

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Posted 5 years ago

“I found this site luckily after another service I used discontinued funds transfers to Cuba. With this service they can actually hand deliver cash in Cuban Convertible Peso (CUC), which is preferred over an AIS card transfer that still has to be processed through a bank. It is a unique funds transfer process and a big help to anyone needing to send money to the Island. The delivery timelines are quite prompt as well, usually within 2 days of placing the order. Duales has been a great help to me and my family whenever I need to get emergency funds to Havana. Thanks again for all of your help over the last two years. Cheers, Don”

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Posted 5 years ago

“Simple and easy. Rapid delivery.”

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Posted 5 years ago

“Very good service. It’s always fast and the transaction proses is simple. Also, the employees are always nice and polite over the phone.”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,133 reviews