duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are always happy to answer all your questions or fix any problems that you have right away the only problem that I do find is when you call you have to leave a message because they are busy and they don't answer the phone other than that great service”

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Posted 2 years ago

“Great service and very fast money transfer.Just wish the fees where a little lower”

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Posted 2 years ago

“Service is good, fees are too high.”

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Posted 2 years ago

“The website us a bit clunky....it asks for a lot of private info but that is probably government's fault. It remembers all info except for birthday for some reason ...the final cost is not clear until the final page, there is a "calculation page" that is helpful. Money reaches destination quickly and without fault.”

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Posted 2 years ago

“La comisión está un poco elevada”

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Posted 2 years ago

“Well did this test run its gone though OK to cuba but processing on how to do it was bit of a act for. Could of gone pear shape if you put slight error of txt in”

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Posted 2 years ago

“My remittance to Cuba arrived quickly. Will use Duales again”

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Posted 2 years ago

“Verry good”

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Posted 2 years ago

“Can option be siught with cards in Cuba whereby they can receive their funds in US”

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Posted 2 years ago

“I have used duales for transfers to my husband for the last two years and have been very happy with their service. I do wish it were a little faster for transfers to bank cards.”

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Posted 2 years ago

“Excelente reliable service, although somewhat costly.”

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Posted 2 years ago

“The service is good but you should check the Cuban exchange rate because in the black market is very much higher than yours as the social media announces, and the cost of living is extremely high everywhere. So 80x1 is still short.”

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Posted 2 years ago

“Great service and very fast, they need to improve their customers service”

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Posted 2 years ago

“Most of the time we have found the service at Duales to be prompt and efficient.”

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Posted 2 years ago

“excelente servico y rapidez. siempre dispuestos a ayudar y responden de inmediato a las dudas”

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Posted 3 years ago

“a good, service, easy to navigate, not sure of the reasons for limits placed on transfers to Cuba”

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Posted 3 years ago

“Very dependable and easy to use. Duales is one of the few options for sending money to my fiance in Cuba and they continue to improve the interface to make it a simple process.”

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Posted 3 years ago

“I m very happy using Duales to send $$$ outside Canada - It's very reliable and easy to use.”

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Posted 3 years ago

“Envoi rapide et fiable. Facile a utiliser.”

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Posted 3 years ago

“I have used Duales for several years. They are dependable and easy to get in touch with if necessary.”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,153 reviews