duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good. Website seems to have improved. One suggestion, the online chat could use a little improvement in communications.”

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Posted 4 years ago

“Everything went well , very helpful and the assistance was great . Thank you fir your service .”

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Posted 4 years ago

“Actually I didn't make a transfer i wanted to but as usual you are months behind the competition. All that you offered was a transfer to a CUP card. That is useless. Transfers to MLC cards is not longer available, please don't say that it is because of the elimination of the CUC, AIS and every European bank have adapted. i can send money to any MLC card issued from any bank in Cuba. Catch up if you want business in the future. Like it or not MLC is the way to go, a CUP card is useless.”

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Posted 4 years ago

“esta bueno no me quejo”

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Posted 4 years ago

“I used duales.com for the first time and in 24 hours my beneficiary had his transfer on a network card in CUP of bpa, very satisfied, however I would like to increase the weekly limit of $ 200 to a slightly higher figure between $ 300 or $ 400 is my only suggestion . I wish you many good successes.”

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Posted 4 years ago

“Exelent services. Servicio excelente. Muchas gracias por ayudarnos.”

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Posted 4 years ago

“I have problem with bank account in Las Tunas, Cuba not accepting, I check number is Ok, I can’t change to next page”

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Posted 4 years ago

“There should be an option of sending usd”

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Posted 4 years ago

“Good application for customers”

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Posted 4 years ago

“You go to a lot of trouble and there is no way to contact you when there is a problem. I have entered the 16 digit MLC card # multiple time to no avail. Just a waste of time.”

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Posted 4 years ago

“Muy buen servicio y muy rápido 👍 gracias que siempre sea así!!!!”

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Posted 4 years ago

“Seriously good service - the money was delivered within 3 days . Thank you Duales , when the others wouldn't help you delivered . Graham K.”

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Posted 4 years ago

“I have no complaints. I find this service excellent. I do want to offer a suggestion. Maybe delivery of money can be quicker. 👍🏻👍🏻👍🏻”

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Posted 4 years ago

“My mother in law received the money the next day I requested $ to be sent. Very happy! Thank you.”

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Posted 4 years ago

“I registered with Duales in the hope of sending money to Cuba but when I had a query nobody answered my email. Makes me very nervous about using Duales, are they a legitimate and trustworthy organisation if they dont answer enquiries, particularly when you have problems. I am now very wary of Duales.”

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Posted 4 years ago

“hola recomiendo este sitio , la entrega de dinero fue efectuada directamente a la persona en dos dias, muchas gracias”

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Posted 4 years ago

“Ordered Sunday, my friends in Cuba had the money handed to them on Tuesday. Outstanding”

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Posted 4 years ago

“Duales is providing very fast, very reliable,very efficient,very safe and proffesional service. It is easy to use on Duales website and easy to make payments. This is the best way to help financially our Cuban friends. Highly recommend to use Duales services.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I can not send money to Cuba and that is what i want :-(”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews