duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellente compania para hacer negocios. Todos mis envios de dinero llegan casi inmediatamente y sin complicaciones. Recomendada. It is an excellent company to do business with. All my money transfer transactions are done in a timely manner and without issues. Very recommended”

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Posted 4 years ago

“Very Fast You are the best 👍🏾”

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Posted 4 years ago

“When I started using Duales several years ago, I found it very difficult and time consuming to send money to Cuba. However, over time I got used to it and Duales also made some improvements to the web page. This year when I sent some money to Cuba I found the process much simpler, easy and quick. So thanks for the improvements, they are much appreciated.”

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Posted 4 years ago

“Very great way to send money to loves ones.”

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Posted 4 years ago

“The convenience of sending $$ its appreciate it. However, I spend 3 weeks on the mobile app which was so complicated. And, when call to get help ext 153 did not answered.😐”

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Posted 4 years ago

“We had small problem with registration but service is excellent”

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Posted 4 years ago

“Best service”

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Posted 4 years ago

“Feliz con el servicio! !”

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Posted 4 years ago

“$15 fees very high for $100 transfer.Limit to $200 per also a problem.”

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Posted 4 years ago

“Seems like you just dropped my request”

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Posted 4 years ago

“Always on time and always ready to answer any questions my next question is what will everyone do when they get rid of CUC currency in Cuba”

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Posted 4 years ago

“I just sent a e-mail for help and have not heard back. There is nobody to talk to, when I phone the numbers provided I get disconnected or get a code number not available, So my question and problem is not dealt with. I find it a hard site to work and no assistance. Perhaps you can confirm my last transaction made?”

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Posted 4 years ago

“I don't know if it was my connection, but the pages were not displayed properly, I had to chat with an online advisor, who helped me a lot. But I felt very clumsy.”

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Posted 4 years ago

“The service is quick and reliable...the main problems are too expensive compared to the others competitors and the limit of only one transfer each week...if the commission goes down and no limits for the transfers, the service would be number one.”

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Posted 4 years ago

“Para mi es ok”

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Posted 4 years ago

“Execelente servicio. Rapidez y buena intención...mis felicitaciones al equipo de trabajo.”

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Posted 4 years ago

“This is the best.”

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Posted 4 years ago

“It was easy and quick”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I did not get a verification email to open my account”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews