duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I HAVE BEEN VERY PLEASED WITH THE SERVICE FROM DUALES LATELY. I KNOW THAT WHEN I SEND FUNDS THAT THEY WILL BE DELIVERED IN A FEW DAYS. I AM NOT SURE IF THE DELIVERY IS BEEN WATCHED OR NOT. MY FRIEND AND HER SON MOVED TO AN OUTER ROOM TWO NIGHTS AGO BECAUSE OF ALL THE MOSQUITOES AND SHE COULD RUN HER AIR CONDITIONER TO COOL OFF THE ROOM. AFTER A TIME SHE COULD HEAR SOMEONE IN THE REST OF THE HOME MOVING CLOTHES HANGERS AND DOORS. SHE THEN CALLED THE POLICE AND THEY CAME WITH ALL THEIR NOISE AND THE SIRIAN BLOWING. SHE CAME OUT OF THIS ROOM AND MET THE POLICE MEN FROM A BACK DIRECTION. THEY CHECKED HER HOME AND THEY FOUND THE ROBBER HAVD USED A STICK THROUGH ONE OF THE CLOSEST WINDOWS TO OPEN HER FRONT DOOR. THE SAW THAT HER SAFE HAD BEEN OPENED. SHE HAD STORED THE KEY IN A POCKET ON ONE THE OF THE CLOTHES THE ROBBER HAD FOUND IT AND USED IT. SHE HAD NOT WRITTEN DOWN THE NUMBERS ON THE US BILLS. SHE LOST $600.00 US . DO YOUR PEOPLE RECORD THE NUMBER OF THE BILLS.? IT IS NOW IN THE HANDS OF THE POLICE. THEY ALSO FOUND A LENGTH OF ROPE LIKE THEY MIGHT HAVE PLANNED TO TIE HER AND HER SON UP. I ASSUME THERE IS NO INSURANCEI ON YOUR PART INVOLVED WITH HER LOSSES. SHE FEELS LUCKEY TO BE ALIVE”

Helpful Report

Posted 1 year ago

“Estimados senores: la seguridad de Uds. es (100), la página (100), la honestidad (100), sin embargo, actualmente se está demorando más que de costumbre (90) y se nos obliga a enviar $100 como mínimo (70). Antes eran $50, yo soy jubilado y me cuesta trabajo reunir $100. Yo soy su fiel cliente desde 2010. Tengan en cuenta mis 13 anos de experiencia con Uds. y mi lealtad. Saludos, Dr. Fermin de la Fuente Calvo”

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Posted 1 year ago

“I have used Duales for many years and have not had one problem. The money arrives quickly and the charges are very reasonable. A1”

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Posted 1 year ago

“I am very happy with DUALES services. However, I wish they could send a "Confirmation email" whenever a money remittance has been delivered and received at its destination.”

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Posted 1 year ago

“quick and effective, very helpful”

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Posted 1 year ago

“Hace unos años comence a usar la compañia Duales, para enviar dinero a mis familiares en Cuba, y solo puedo decir que tienen un servicio excelente, serio, profesional. Lo recomiendo siempre a todas las personas que conozco y que no conozco tambien. Gracias”

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Posted 1 year ago

“Duales has e good service and very convenient.”

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Posted 1 year ago

“I've been using this service for more than 2 years and I'm very satisfied. The money is usually delivered to the home in 2 or 3 days. In my last transaction, I was a bit nervous because I was sending a much larger amount than ever before. The money was home-delivered on a Saturday in 4 1/2 days.”

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Posted 1 year ago

“Money delivered to cuban home in 2 days. Great service.”

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Posted 1 year ago

“Don't know yet I made the transaction yesterday and my wife in Cuba has not received it yet. If she receives it tomorrow then I will give you a five star review.”

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Posted 1 year ago

“Great service and over the time I been using it, I dont have one complaint.”

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Posted 1 year ago

“My friend haven't received the funds yet. Any idea why?”

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Posted 1 year ago

“Excelente servucio rapido y seguro.”

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Posted 2 years ago

“Service easy to use and you do everything on line .”

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Posted 2 years ago

“Thank you fast and reliable ! Always number 1”

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Posted 2 years ago

“Es la mejor y rápida agencia d envío”

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Posted 2 years ago

“Le 4 avril dernier, j'ai fait une transaction. 6 jours le temps avant que mon amie à Cuba reçoive son argent. Très long...”

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Posted 2 years ago

“SIEMPRE CONFIABLE...a very good service.”

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Posted 2 years ago

“Great service - efficient.”

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Posted 2 years ago

“Money not delivered to customer in Rafael Freyre as yet. Very disappointed will have to look for another company for money transfer”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,153 reviews