duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,126 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Duales for few years. I do have to say Thank you so much for your prompt and serious service. Please continue with the same efficiency.”

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Posted 1 year ago

“Very satisfied with Duales service. Quick delivery to Cuban addresses. Will continue to use this great service. Delivery charges are reasonable.”

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Posted 1 year ago

“I am still waiting for the transacción.”

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Posted 1 year ago

“Excellent job”

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Posted 1 year ago

“Amazing 24 hrs $$ in account in Cuba!! More expensive than other companies but great service.”

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Posted 1 year ago

“Gracias hasta el momento siempre me ha funcionado no he tenido ningún problema con mis envíos a veces poco tardado pero llega”

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Posted 1 year ago

“Muy buenos pero no me permiten mandar a Cuba una cantidad menor qué 100 dólares 🤷”

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Posted 1 year ago

“Very impressed with Duales fast and efficient”

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Posted 1 year ago

“A very easy way to send money to Cuba, with good options on how your recipient receives the money. Usually takes a couple of days before the money is delivered right to the recipient’s home. I also use a wire transfer method through my bank, but it actually costs more than using Duales. So, Duales is both cheaper and very efficient, if they can increase the maximum amount per month from $200 to maybe $400, that would be perfect.”

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Posted 1 year ago

“verifcacion todavia pendiente”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Have used other money transfer agencies and have found Duales the best.”

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Posted 1 year ago

“So far you are doing a Fantastic job.!!!!!!”

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Posted 1 year ago

“Deberían enviar un aviso a remitente cuando el dinero llega al destinatario.”

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Posted 1 year ago

“mas de 15 anos enviando dinero, nunca problemas, siempre a tiempo las entregas,cargos de envio modicos,reponsabiledad absoluta, digno de confianza absoluta, team de asistencia eficiente”

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Posted 1 year ago

“Duales is a safe and serious business. Customer service is excellent. I have been using this site for years and I have no complaints. Also the exchange of currency is reasonable.”

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Posted 1 year ago

“I am always very impressed with Duales. They are absolutely reliable and they deliver the money to your recipients' door quickly. If you have any queries they answer your emails helpfully. You could not ask for a better and more professional service.”

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Posted 1 year ago

“No aconsejo este servicio para nada es una real porquería he tenido una super mala experiencia con esta agencia, envié una planta para cuba pagándola desde su sitio web donde en este decia que el tiempo de demora de la entrega era de 1 mes pues pasaron dos tres y este es el cuarto mes y aun mis familiares no saben nada de la planta, la cual mande para un momento critico que se pasaba y al final todo fue dinero mal gastado ya que no pude resolver el problema, 👀 cada vez que llamo lo único que dicen para justificar todo, es que los envios se atrasaron devido a el ciclón, cuyo ciclón paso por la zona occidental y yo vivo en el centro así que nada que ver con el ciclón, algo común en esta agencia tratar de justificar cosas que son mentiras, mi consejo no accedan a esta página de porquería para nada”

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Posted 1 year ago

“Duales has been consistently reliable. Home deliveries sometimes within 24 hrs as happened this time and 48 hrs or less for MLC fund transfers. Thank you, Duales.”

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Posted 1 year ago

“The services with Duales is efficient and reliable. However, the cost to send money is excessive.”

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Posted 1 year ago

duales-com is rated 4.3 based on 2,126 reviews