duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1- Really bad website, no clarity on what kind of money will be deliver to cuba (CUC, USD or CUP) all in the same box. 2- Website says no fee and charge a fee higher than the bank. 3- I tried to send money to a bank card and instead the money would be deliver at home. 4- I added a beneficiary an it was nowhere to find it from the list of beneficiaries. Definitely not interested in this website, will never try it again nor recommend it to anyone.”

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Posted 4 years ago

“Servicio rápido y eficiente. Las comisiones no más altas que otros similares. Sin embargo, ponen tope de envío en 100 dólares, al menos a Cuba.”

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Posted 4 years ago

“Great service, fast and dependable. It just keeps getting better and better.”

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Posted 4 years ago

“Muy eficiente, antes de las 48 h estaba disponible el dinero. El soporte es muy atento.”

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Posted 4 years ago

“Anuncia servicios que no se están prestando (MLC) y paga en una moneda inexistente en Cuba. No estimula su uso”

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Posted 4 years ago

“I was very pleased with the thoroughness of the transaction. My 4 star rating was based on the quickness. I would have liked an appropriate delivery time in order to notify my people in Cuba. Something very basic was not given”

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Posted 4 years ago

“Very god and Excelent service! Its works!”

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Posted 4 years ago

“Very prompt and courteous service. Professionals l recommend. Thankyou Duales”

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Posted 4 years ago

“Faster answer”

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Posted 4 years ago

“pas tres bon service pourri”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excelente página, buen servicio. Buena manera para envío de dinero, llega rápido sin problemas. La recomiendo”

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Posted 4 years ago

“Muy buena atención al cliente, extremadamente rápida y sin problemas”

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Posted 4 years ago

“exellent service”

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Posted 4 years ago

“Good and fast service”

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Posted 4 years ago

“Todo muy bien y contento con los servicios de duales es un servicio muy rápido Gracias”

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Posted 4 years ago

“I have used Duales in the past without any issues. I just sent another transaction on Friday, but it hasn't arrived yet. If the money arrives at it's destination, then everything is fine.”

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Posted 4 years ago

“No entiendo la aplicación, cree un envio pero aun no se como pagar el monto para que lo reciba mi familia y por más que pregunto el del chat nunca me da la respuesta”

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Posted 4 years ago

“Saludos Traté de abrirme un usuario pero nunca recibí el código de validación del teléfono. Tengo interés de utilizar esta vía para remesas a familiares en Cuba. De antemano muchas gracias”

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Posted 4 years ago

“I have had no problems. It is very easy to use. You are sent a confirmation and receipt so you are confident in your transaction. It is received within a few days at most to who you have sent it to.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews