duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,132 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast service”

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Posted 5 months ago

“Duales cannot be faulted. The money gets to your Cuban recipient quickly and reliably. Their customer service is excellent too.”

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Posted 5 months ago

“Facile à utiliser.”

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Posted 5 months ago

“He usado Este servicio de entrega de $ por años y no Tengo queja alguna , lo recomiendo 100%. Pruebalo por ud mismo . Gracias”

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Posted 5 months ago

“I TRY TO GET IN, AND AFTER TWO DAYS TRYING TO GET IN I GAVE UP.”

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Posted 5 months ago

“I recently tried to put an order towards Cuba, the system didn't recognized my password so I had to reset it and still did not work; end of story: I went with the competition and worked pretty fast!! En este mundo loco en ke vivimos no hay tiempo para desperdiciar.”

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Posted 5 months ago

“quick and reliable”

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Posted 6 months ago

“I have been dealing with Duales for many years. Have had only one problem that was my error and it was rectified immediately. A+.”

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Posted 6 months ago

“Es rápido y seguro”

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Posted 6 months ago

“Very good service. Money delivered to the home in Holguin in 48 hours.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“>Easy method of transferring funds abroad. Excellent service”

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Posted 6 months ago

“Excellent service, send the money and don't worry, just await word from my family that it arrived. I've been using the service for about three years. Highly recommend”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“Good fast service , but becoming expensive with increased charges.”

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Posted 6 months ago

“Beneficiary received the money in a short delay”

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Posted 6 months ago

“it is a good service”

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Posted 7 months ago

“Nunca habia tenido una queja hasta ahora que mi beneficiario recibio una suma equivocada. Pienso que estos incidentes son responsabilidad del contacto en Cuba. Sin embargo la compania deberia tener mas control sobre el negocio. Por ejemplo, el beneficiario deberia recibir una factura de la entrega y la compania deberia notificar al remitente una vez concluido el servicio Todo parece indicar que estos protocolos los dejan en manos de los clientes y no me parece serio ni profesional.”

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Posted 7 months ago

“i been using them for many years great serviece and fast”

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Posted 7 months ago

“Deberian avisar al que hace el envío que ya la otra persona recibió el dinero.”

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Posted 7 months ago

duales-com is rated 4.3 based on 2,132 reviews