duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

4169924932

Write Your review

Tell us how duales-com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“E-transfer's a few years ago were $1 Canadian now they are free. Today you charge$20 American an absolute ripoff. I don't have any other choice so I suck it up.”

Helpful Report

Posted 3 years ago

“I am satisfied with the services you offer, but I would like you to increase the amount allowed to send in each period.”

Helpful Report

Posted 3 years ago

“It's a great service, I've been using this money transmitter for long time, the only thing is they don't pick up the phone when customer wants to make a quick enquire.”

Helpful Report

Posted 3 years ago

“No way to track the delivery status despite showing the option to track on the menu”

Helpful Report

Posted 3 years ago

“The service is very good but I wish Duales would confirm when delivery is made.”

Helpful Report

Posted 3 years ago

“Great delivery service to Cuba. Only takes a few days to arrive. I wish we could put money on MLC card. If that happens they would get 10/10 review!”

Helpful Report

Posted 3 years ago

“Reliable service. User friendly.”

Helpful Report

Posted 3 years ago

“The web site work really good However the app is really bad, you need a university degree to send some money”

Helpful Report

Posted 3 years ago

“It is always a long time between my using Duales but my info is always in place on your system when I need it. Very easy to use. Tks”

Helpful Report

Posted 3 years ago

“Very good service i was missing you there was a confusion with the other company that serves Lemargo but has a very bad service (sendvalue)”

Helpful Report

Posted 3 years ago

“Very reliable. Five stars if you would send me a short text message when delivery is completed.”

Helpful Report

Posted 3 years ago

“Sending money is easy and reliable. I would have given it a 5 stars if there was a way to check online when the money I sent has been delivered.”

Helpful Report

Posted 3 years ago

“How do I know if my friend have received the money ? It's very hard to contact her because she don't have any cell or computer, that's why I aske home delivery. So I will appreciate a feedback about my send.”

Helpful Report

Posted 3 years ago

“Fast and easy to use website. Home delivered after 2.5 days. Fees are a bit confusing - need to be explained with full disclosure”

Helpful Report

Posted 3 years ago

“An easy to follow website and always reliable. I trust Duales.”

Helpful Report

Posted 3 years ago

“Very good service to send money to loved ones in Cuba. I would like a way to send/reload money to their new banking card”

Helpful Report

Posted 3 years ago

“I have found Duales very easy to work with now that I have gotten used to sending money to my friend in Cuba. The only problem I have is with my friend in Cuba wants to get US dollars. She could then go on line and buy products that are very hard to get from the Peso stores. In most cases she can't get what she wants. I have tried signing up for your DUE card and your Igor calls me and he wants me to have a second phone and I don't get anywhere because I just have one cell phone. He usually gives up on me and I have never being able to get your card.You are already dealing with US dollars on your site. Why can't you make the site able to give US dollar to my friend.”

Helpful Report

Posted 3 years ago

“Was easy to use, it's unfortunate that it does not allow me to send US $ to an individuals private bank account. WHY?”

Helpful Report

Posted 3 years ago

“very good service... only wish the money would get faster to Cuba!”

Helpful Report

Posted 3 years ago

“Duales , is a quick and easy way to send money to Cuba once you have set up an account . The home delivery methods works well and is usually very prompt .”

Helpful Report

Posted 3 years ago

duales-com is rated 4.3 based on 2,153 reviews