duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YO USO DUALES HACE 10 AÑOS Y EL SERVICION Q USTEDES DAN ES EL MEJOR GRACIAS POR SU AMABILIDAD Y SU RAPIDA ENTREGA GRACIAS Y ESPERO SEGUIR MUCHOS AÑOS MAS CON USTEDES NUNCA HE TENIDO NINGUN PROBLEMA.GRACIAS NUEVAMENTE.....”

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Posted 5 years ago

“...I deal a lot with duales and first my card did not go through because visa thought it was fraud. then my password and account was blocked. after a few phone calls ,I was told it went through but I did not receive a confirmation back. it seems it was sent to my business which it never is...it was there....I do not appreciate being told ....DONT CALL SO MUCH”

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Posted 5 years ago

“Excellent customer service! I was skeptical but everything worked perfectly.”

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Posted 5 years ago

“I have sent money to a friend overseas many times using Duales and have never had a problem. The money is delivered directly to her house two days later. It's a fantastic service!”

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Posted 5 years ago

“A veces la entrega en Cuba toma más de tiempo que el requerido según criterio del receptor del envío. Ademas, el encargado de contactar el cliente cubano no escucha los comentarios que se le hacen para mejorar el servicio.”

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Posted 5 years ago

“The office has always been very helpful when I get stuck. Delivery of funds are always prompt. Great service.”

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Posted 5 years ago

“Normally quick efficient service. But now it is not working for me.”

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Posted 5 years ago

“I've been using Duales for more than 20 years!!”

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Posted 5 years ago

“Very reliable and easy site.”

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Posted 5 years ago

“I have been using Duales for few years. Very good service, never have any problems I definitely will keep sending money to my family en Cuba.”

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Posted 5 years ago

“Great service and reliable . Ive used it for many years and hopefully for many more ahead. Thank you”

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Posted 5 years ago

“great service ,,,fees a bit high over all i,m happy giovanni”

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Posted 5 years ago

“Very fast and efective”

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Posted 5 years ago

“Very good service, secure an on time.”

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Posted 5 years ago

“Finalemente , no hice el envio con duales Esta escrito por el sitio en envio por la tarjeta AIS pero duales no ofrece el servicio! Fui a registrarme por nada”

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Posted 5 years ago

“I'veen been using Duales for a few years and I am so pleased with they service and deliver.”

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Posted 5 years ago

“Duales is the best company that I have used to send money to my friends in Cuba. The service is always fast sometimes the money is received on the same day as I placed the order. As long as Duales is available I will use it.”

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Posted 5 years ago

“Very good service. Very fast, A bit too expensive. US$ 75 cost 18$ fee !!!”

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Posted 5 years ago

“Customer service was great! They called me back even though I am in Panama! the transaction went smoothly and the recipient was thrilled. Thank you for helping me make someone's dream come true! Louise”

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Posted 5 years ago

“This is a very reliable service, Iam confident every time a made a transaction”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,133 reviews