duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,153 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“successful”

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Posted 1 year ago

“I’ve been using this service for 4 years and most times it is fast and efficient. The last year has been a little slower as they cannot put the money into the card so having home delivery takes a while and sometimes it takes too long. I can’t wait until they are able to put it on the card again.”

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Posted 1 year ago

“It will be nice if we could be advise when the delivery is done. We never now when the delivery is completed.”

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Posted 1 year ago

“Estimados senores: la seguridad de Uds. es (100), la página (100), la honestidad (100), sin embargo, actualmente se está demorando más que de costumbre (90) y se nos obliga a enviar $100 como mínimo (70). Antes eran $50, yo soy jubilado y me cuesta trabajo reunir $100. Yo soy su fiel cliente desde 2010. Tengan en cuenta mis 13 anos de experiencia con Uds. y mi lealtad. Saludos, Dr. Fermin de la Fuente Calvo”

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Posted 1 year ago

“I am very happy with DUALES services. However, I wish they could send a "Confirmation email" whenever a money remittance has been delivered and received at its destination.”

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Posted 1 year ago

“Money delivered to cuban home in 2 days. Great service.”

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Posted 1 year ago

“Don't know yet I made the transaction yesterday and my wife in Cuba has not received it yet. If she receives it tomorrow then I will give you a five star review.”

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Posted 1 year ago

“Excelente servucio rapido y seguro.”

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Posted 2 years ago

“Service easy to use and you do everything on line .”

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Posted 2 years ago

“Very impressed with Duales fast and efficient”

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Posted 2 years ago

“Deberían enviar un aviso a remitente cuando el dinero llega al destinatario.”

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Posted 2 years ago

“The services with Duales is efficient and reliable. However, the cost to send money is excessive.”

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Posted 2 years ago

“Always dependable...good service even home delivery to countryside!”

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Posted 2 years ago

“I am very satisfied with the service you give in getting my funds to my friend in Cuba. She knows that your man will come to her door with the funds that I send her. I keep checking your box where you say that I will be able to send her some groceries some times soon. When will this happen? It is now very hard for my friend to find food now in Cuba.”

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Posted 2 years ago

“muy buen servicio”

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Posted 2 years ago

“It is an excellent platform to send money. Tracking information could be better, but so far I have not had any issue.”

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Posted 2 years ago

“I have used this service several times now and I am still very satisfied. Keep up the good work!”

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Posted 2 years ago

“I have not complain so far.. Just I need more infor through customer service..I am still trying to change my phone number in the account...”

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Posted 2 years ago

“Excelernte y rapida la trasferencia por duales. Apenas las tasas de envio son muy altas.”

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Posted 2 years ago

“Always there for any circumstance. Respectful and courteous. The problem is resolved on time. Money arrives in the hands of the beneficiary as planned by the agency. (1-3 days). So far, almost excellent.”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,153 reviews